Administrator

3 days ago


Erdington, United Kingdom People Solutions Full time

**Administrator**:
£19,464 - £19,464 per year
per year

b24

Permanent

**Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal Opportunities employer and welcome applicants from all backgrounds.**

What's in it for me?

People Solutions are looking for an Admin Support Advisor to join a fantastic company based at the Fort Dunlop in Erdington The responsibilities are a blend of telephone-based and general administrative duties, with the higher time spent managing the calls coming into the business.

If you love telephone work but would welcome the opportunity to manage a blend of tasks, including administrative support then this is the job for you

The role is 38 hours per week, with work on a rotational shift basis will incude some weekend work. Shifts between 8.00am and 20.00pm - there is on site parking

Pay: £19,464 Per annum.

Day to Day Duties:
To undertake switchboard duties; receive incoming calls from customers and direct as required to internal colleagues or take clear messages ensuring they are communicated appropriately.
To prepare all outgoing post for dispatch, on time daily.
To scan all incoming documentation onto the internal system and allocate to correct departments.
To ensure filing and paperwork is dealt with and kept up to date. Other general administrative tasks to support internal departments.

Essential Skills:
Adaptable, empathetic, and with great attention to detail.
Experience within fast paced customer service role - ideally phone-based customer service environment preferred.
Clear verbal communication skills.
Good written communication skills, capturing a clear logical summary of situations.
The ability to prioritise, recognising importance and urgency and work to tight deadlines and to work under pressure.
Able to work on own initiative as well as support team and departmental goals and objectives
The ability to prioritise recognising importance and urgency.

Desirable Experience:
Previous experience within a contact/call centre environment

What training is provided?

training is provided

**Sound up your street?**:


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