Risk and Issue Specialist

Are you an organised, pro-active individual looking for a new role to flex your skills? If so, we are looking for an enthusiastic Risk and Issue Specialist to join the Portfolio Management Directorate (PMD) to support the definition and delivery of the NHSBSA Portfolio Change Plan across all directorates.
About the role
Who we're looking for
To thrive in this role, you will be a confident and personable professional with the ability to communicate well at all levels, have excellent stakeholder engagement skills and a passion for making a positive impact.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts

You will provide specialist risk and issue management advice, identify improvement areas and provide assurance and challenge to ensure RAID logs and PPM tool information is factual, concise and of a high standard across the Portfolio Management Directorate.
Develop and implement a series of regular facilitated risk and issue reviews and workshops with key project stakeholders and lead on the use of effective risk and issue management techniques.
Work in partnership with Portfolio Office and Assurance colleagues to share knowledge and expertise of risk and issue management across the Portfolio Change Plan, e.g. business case assurance, checkpoint reviews, critical friend reviews. Act as a direct link between operational risk and project risk, addressing or escalating risks/issues as appropriate to Portfolio Office and Assurance Managers. Liaise with Portfolio Business Partners and Business Managers to ensure consistency and alignment of NHSBSA risk management standards across operational areas and within the Portfolio Management Directorate.
You’ll be joining a great team with varied and exciting work on offer, with excellent training and career development opportunities.
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.
As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We are people connected to care.
In this role, you are accountable for
1. Risk, Assumption, Issue and Dependency (RAID) Management
Delivering a programme of regular facilitated risk and issue reviews/workshops with key programme/project stakeholders on the use of risk, issue and assurance techniques such as stakeholder analysis, PESTLE, SWOT, horizon scanning, group techniques, probability/ impact assessment, cost benefit analysis etc.
Undertaking qualitative and quantitative risk analysis, as required by Programme Review Boards (PRBs) and Portfolio Progress and Assurance Group (PPAG).
Developing and delivering RAID management training and awareness material to stakeholders with support from the Risks and Issues Specialist.
Working as a key part of the Portfolio Office and Assurance Team to ensure that risks, assumptions, issues and dependencies are identified and escalated appropriately from programmes/ projects.
Working in partnership with Portfolio Office and Assurance colleagues to share knowledge and expertise of RAID management across the Portfolio Change Plan, e.g. business case assurance, checkpoint reviews, critical friend reviews. Acting as a direct link between operational risk and programme/project risk, addressing or escalating risks/issues as appropriate to Portfolio Office and Assurance Managers.
Facilitating the continuous improvement of programme/project RAID strategies, processes and procedures within change initiatives and at sub-portfolio and portfolio levels.
Undertaking review and quality assurance of risk registers, mitigation actions etc for programmes and projects, identifying improvement actions and acting as a coach/ mentor/ critical friend.
Provide constructive challenge and recommendations to Programme and Project Managers, a