Administrator - Outpatient Bookings

3 days ago

Leicester, United Kingdom Spire Healthcare Full time

Spire Leicester Hospital are expanding the scope of services we offer our patients and as such we’re looking for an Outpatient Bookings Administrator to join our friendly team. This role will be responsible for providing a high standard of customer service to all patients, consultants, NHS partners, staff and visitors.

This position is a permanent full-time position, 37.5 hours per week, working Monday - Friday. opening hours are 08.30-18.30

This an excellent opportunity and a great role for someone that can thrive in a busy environment and enjoys speaking to people.

You will Work closely with all our Hospital departments, Patients Insurance companies, GP's and Consultants. Providing a first class service to patients ensuring all mandatory information and documentation is accurate and actioned on time.You may the first person to engage with the customer/patient so outstanding customer service skills are a must.

**Duties and responsibilities**:

- Taking primary responsibility for the accurate preparation of Outpatient appointment scheduling.
- Ensuring a meticulous attention to detail and accuracy, due to the high volume of appointments the hospital manages on a daily basis.

**Who we're looking for**:

- Someone who is highly organised and accurate and works well to tight deadlines
- Experience working in a similar environment would be beneficial but by no means necessary as full training will be provided
- Must be a good communicator and have good computer literacy
- Someone who works well as part of a team

**Benefits**:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people.

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