Office Administrator

23 hours ago

Guildford, United Kingdom Security And Fire Experts Ltd Full time

Security And Fire Experts Ltd (S.A.F.E.) are looking to recruit an experienced Small Works & Service Administrator to support the service department as required, delivering more than is expected with a professional approach throughout, provide key support to the Installation manager and provide accurate feedback on staff hours and capabilities to the service managers

**Main Duties & Responsibilities Include**
- Check the progress of all ongoing jobs regularly and ensure all KPI’s are being met.
- Organize and dispatch all jobs in advance
- Check tracker reports and highlight when vehicle has been used without prior authorization and when staff members are not meeting their contracted hours. This information must be provided to your manager and also reconciled with overtime sheets
- Take ownership of the national and key account customers administration needs including but not limited to KPI reports
- To send out information to customers as and when required.
- To assist with the paperwork from subcontractors and engineers.
**Company Responsibilities**
- To undertake any additional duties at the request of your line manager, which is deemed to be within your competency
- To induct, manage and develop any personnel within your responsibility
- To adhere to all S.A.F.E. policies and procedures
- To undertake any training and development activities at the request of your line manager
- To comply with all Injury Prevention policies and support new initiatives
**Skills, Experience and Qualifications Required**
- Good administration and computer skills.
- Customer focused with the ability to resolve customer queries.
- Be capable of working effectively under pressure in a deadline driven environment.
- Exhibit a high degree of professionalism and resilience.
- Professional with excellent communication, admin and people skills.
- Able to produce documents to a high specification and have significant experience of manipulating data using Microsoft Excel and other appropriate packages.
- Strong organizational skills.
- Detail orientated.
- The ability to handle multiple priorities with a structured approach.
- Self-motivated, proactive, enthusiastic.
- The ability to work independently and a desire to learn.
**Performance Measures**
- KPI’s
- Internal audits
- Customer Comments

**Job Types**: Full-time, Permanent

**Salary**: £17,412.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking
Schedule:

- 8 hour shift
Reference ID: Office Administrator

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