Sales Administrator

The Opportunity:

The Sales Administrator will play a pivotal role in supporting our sales team by managing administrative tasks, processing order requests accurately and coordinating communication between internal departments.

Responsibilities include order processing, invoicing and ensuring a seamless flow of information to optimize the sales order process.

Avantor is looking for a Sales Administrator join our team in Buckshaw Village (Chorley), UK on a full-time basis. If you are passionate about working with people, managing customer orders, resolving customer issues, expediting back orders as well as joining a collaborative, international group of colleagues? This is the job for you

The team

As part of a team of 9 colleagues, your main responsibility will be to provide administrative support to our account management function to ensure that we are exceeding our customer’s expectations and providing a market-leading customer experience. You will also be part of a team of 9, with a fast-paced and familiar company culture.

What we’re looking for
- Experience: a first relevant experience in a customer relationship type roles
- Language Skills: Fluent in English, both written and spoken
- Collaboration Tool: Basic Microsoft Office skills required
- You have the ability to work autonomously, while you also communicate well with colleagues and other departments
- You have solid planning and coordination skills with ability to prioritise
- You have an eye for detail
- You have a sense of urgency but handle pressure well

How you will thrive and create an impact

The Sales Administrator is to efficiently manage the process of entering sales order requests into our bespoke system, while also handling invoicing and generating reports to support our Sales team.

The Sales Administrator owns the customer request and experience from initiation to conclusion.

Processes, via computer, all customer requests. Utilizes multiple and often complex systems, programs, and monitors in order to research information.

The Sales Administrator will on occasion handle complex queries and bridge communication between internal departments to ensure swift resolution of issues related to sales orders invoicing discrepancies, or customer concerns. This collaborative approach is vital in maintaining seamless operations and delivering exceptional service to our customers; right first time, every time.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
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