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Customer Service Advisor

3 weeks ago

Exeter, United Kingdom FMG Repair Services Full time

Hours: 42.5 per week Mon - Fri 8am - 5pm (30 min lunch)

**Full UK Manual Driving licence essential.**

This is an exciting opportunity for an experienced Customer Service Advisor to join one of the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Exeter.

As a Customer Service Advisor you are the face of our Bodyshop. Working on reception, you are responsible for booking customer cars in for repair/attention. Duties include: preparing job cards and files, maintaining an efficient and effective system for associated paperwork, providing vehicle progress reports, arranging and allocating courtesy cars, collecting payment.

**Why choose FMG RS?**

Of course, we offer a **fantastic basic salary**, but there’s much more to being a Customer Service Advisor at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to)
- fantastic **uncapped monthly bonus schemes **plus** **guaranteed average bonus** when you're on holiday
- annual leave that increases with service, **plus** the **flexibility** to buy or sell up to** 5 extra days** each year. Of course, you’ll have public holidays too and an **extra day** **off to **celebrate your birthday**
- free **life assurance **(x2 your basic salary)
- exclusive colleague-only **vehicle-leasing** schemes
- ** pension** & **save-as-you-earn **share scheme
- A Benefits App giving a huge range of **retailer discounts **and **cashback **deals
- ** well-being **services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- ** Wagestream App **for all our colleagues - aFinancial Wellbeing app that gives you more **control over your pay**. Not only does it let you choose **when** **to get paid** it also lets you put money aside each month and in addition you can get **discounts** on your shopping, check what benefits you're eligible for and can even put you in touch with a **financial coach**

**We’re going places **
- We’re part of something bigger - **ZIGUP, **a **leading provider **of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,** **- few other businesses can offer you the **volume, variety and long-term security** as us;
- ** You’re rewarded **for your part in our success - lots of customers means **lots of work** to share, which in turn means **lots of opportunity** to boost your earnings through our **fantastic bonus schemes**;
- We **invest in you** - We believe everyone should have the **opportunity to better themselves **and look to progress, not just within FMG RS but the wider **ZIGUP **business too;
- We’re growing - it’s an exciting time for the industry and we’re committed to being at the** cutting edge**, investing in everything from our **EV capabilities**, our **workshops** to our **Training Centres**;
**Join the FMG RS family**

With the **best people in the industry within our Group**, we really believe that **no one else can do what we do** as well as us. So what are you waiting for?

**We are agile. We are experts. We are imaginative. We are reliable.**

**Keep your career moving, smarter.