Administrator (Supply Point Administrator)

_**If you’re ready to join forces with a team that’s as passionate about sustainability as it is about providing top-tier service? Read on.**_
- **This role provides a unique opportunity to work in a key position within the energy sector, with a passionate and fun team. If you’re an organised, driven individual with a passion for excellence, we look forward to hearing from you **_

**Join Evolve Energy - The Energy Experts on a Mission**

Evolve Energy is on the lookout for a Supply Point Administrator (SPA), based at our head office in Lytham, St. Annes. The SPA will embrace working within an experience team, who will absorb the knowledge and work collaboratively towards the operational goals. We are looking for an individual who wants to add value and grow their career with us, comfortable and proactive on gaining additional responsibilities along the way.

At Evolve, we’re not just another energy company, we’re industry leaders helping businesses navigate the path to decarbonisation. With decades of expertise, we bring clarity and innovation to the complex Industrial & Commercial (I&C) energy sector

We work with some of the UK’s most exciting brands—across retail, leisure, manufacturing, luxury hotels, tech, and beyond—helping them to achieve their sustainability goals. Whether it’s flexible trading, billing, or energy strategy, we deliver solutions that go beyond the basics to create real impact.

We celebrate differences and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

If you’re ready to be part of a passionate, collaborative team that’s driving change in the energy sector, we’d love to hear from you.

**What’s in it for You**:
As well as an attractive salary we want to give you more than a job, we want to give you a purpose and a career.

Evolve Energy offer a range of benefits such as:

- Flexible & Hybrid work hours
- An amazing team with a community feel
- Opportunities to grow and develop your career.
- Regular recognition and reward programs
- Enhanced Annual Leave
- Free Refreshments & Breakfast
- Cycle to work & EV scheme
- Private Healthcare, Cash Health Plans & Annual fitness membership contribution
- Company Sick Pay Scheme
- Employee Discount Scheme
- EAP - health assistance and mental health first aiders
- Company pension
- Volunteering Days
- Social Events

**Your main duties will include**:

- Creating and processing energy industry dataflows
- Investigating and resolving dataflow exceptions in a timely manner
- Maintaining accurate customer data using Billing, CRM, and Industry Interaction software
- Resolution of queries either firsthand or via co-operation with back-office teams
- General administration; duties in accordance with Line Manager Requests
- Being ready for any other administrative tasks that are required
- Proven track record in Customer service and Administration
- Proficient in computerised systems, including data entry and record keeping
- Excellent phone etiquette and communication skills
- Resourceful, sharp and efficient, who is a stickler for detail
- Able to use their initiative, and will complete tasks, no matter how big or small.
- Excellent people skills, able to collaborate with a wide range of people to meet deadlines
- Adaptable, with a willingness to learn
- Passion for creativity and fun

This position offers the right salary for the right person and the opportunity for you to take an exciting step forward in your career

We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.

Pay: Up to £26,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay
- Store discount

Schedule:

- Flexitime
- Monday to Friday

Application question(s):
**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: Hybrid remote in Lytham St. Annes FY8 5FT

Application deadline: 05/01/2025
Reference ID: Opp16