HR Advisor

We are looking to welcome an experienced and enthusiastic HR Advisor to join our team at Ragdale Hall Spa.
- Ragdale Hall Spa is an award-winning, ‘Destination Spa’ dedicated to providing outstanding service to our guests. We offer fantastic food, rejuvenating treatments and an array of spa and fitness facilities.
- We have an amazing team of over 550 people, across 25 departments. The ‘Ragdale family’ is what makes the Hall such a successful business, which is why this is such an integral role.
- You will be used to managing a diverse and busy workload and will enjoy building good working relationships with our Head of Departments and employees. Your role will be to provide pro-active, hands-on support and advice regarding all people related matters including but not limited to retention, conduct, performance and wellbeing, in line with best practice.
- Using your sound knowledge and understanding of employment law, you will contribute to new and existing HR policies and procedures, as well as taking an active role in HR initiatives and projects.
- You will naturally act as an ambassador for Ragdale Hall, promoting it as a great place to work.
- It is a fast-paced role, there is plenty to do, and you’ll always be busy, but you’ll be surrounded by friendly, like-minded colleagues.

**What the role involves**:

- Liaising closely with Head of Departments and developing a good understanding of the business to help identify and resolve issues and trends within the teams.
- Managing HR caseload, ensuring that all cases are progressed in a timely manner and inline with our HR policies and procedures.
- Supporting with, and where necessary, leading investigations, grievance and disciplinary hearings.
- Contributing to innovation and change to stay ahead of changes within HR.
- Overseeing and support with the successful onboarding of all employees, making this a seamless process.
- Providing accurate and timely administrative support to all other transactional HR processes, including new starter documentation where required.
- Working with and supporting the apprenticeship process across the business.
- Assisting with all aspects of recruitment when necessary.
- Supporting with the planning of and administration of all staff social events, to aid employee relations.
- Creating, preparing and analysing various HR reports using our HR Information System (HRIS).
- Trouble shooting basic system errors and responding to system related queries.
- You will have a friendly and professional approach, with a passion for working with people. With the ability to hit the ground running, you will be ready to bring fresh ideas to the table, you will also have the proven experience and knowledge to be able to deliver them.
- You’ll need to have the ability to analyse HR data, translating it into solution led initiatives to achieve positive and long-lasting change, where required.
- Excellent written, verbal and interpersonal skills are essential in this role. With an eye for detail, you will ensure that all communications with employees are timely, accurate and are line with our workplace culture, which centres around teamwork.
- You will have strong technical ability and have experience of working with HRIS and know how to maximise their potential to produce efficient and effective workflows.
- Ideally, you will be CIPD Level 5 qualified. Experience within the hospitality sector would be advantageous, but not essential.
- As part of this role, we are committed to your continuous professional development, though internal and external training.

**Hours of Work**:

- Working 28 hours per week over 4 or 5 days, this role will be between the core hours of Mon-Fri (9:00am-5:30pm).

**Salary**:

- Competitive, dependant on experience.
- Plus, a generous benefits package including:

- Up to £1400 per year in tips (full-time equivalent)
- Free meals on duty
- Free parking on site with discounted electric car charging
- Free transport from Melton Mowbray and Asfordby
- Use of gymnasium, exercise classes and areas of the Spa
- Employee Wellbeing Programme
- Discounts in all retail outlets at Ragdale
- Discounts on beauty treatments, meals in our Dining Room and other food and drinks
- Discounts for you, your family and friends to visit (T&C apply)
- There is lots more - for more information, please see our website
- Vacancy ID:

- 012964