Salesforce Administrator

2 weeks ago

Brighton, United Kingdom Diversified Communications UK Full time

**Salesforce Administrator - Diversified Business Communications: Brighton Office, UK**

**Permanent Role, Full-time**

As a Salesforce Administrator, you will work within a collaborative team, to assist the Head of Salesforce & IT Security in supporting the company with the Salesforce CRM. You will work across all events and publications, liaising with Sales, Marketing, Finance and Operations teams. You will be part of a busy, dynamic, and hard-working department.

**About Us**

Diversified Communications UK is part of a rapidly growing, highly successful trade exhibition and media group. Our head office is in Portland, Maine, USA.

We successfully organise 18 trade shows and 3 industry awards, all of which are leaders in their given sector. We are also publishers of two leading trade magazines and produce a range of digital products that support the industries we serve.

Over 100 highly motivated and talented people work in our Brighton office, all focused on creating the best possible face to face, digital and editorial experiences for our customers.

We pride ourselves on our working culture, that combines an entrepreneurial, 'can-do', attitude with a hardworking, but fun environment. Our modern offices are conveniently located 5 minutes from Brighton station, and our teams are the best in the business.

**The Role**
- Generate reports and extract data for a range of business and analytical purposes.
- Be a point of contact for Salesforce database trouble shooting. Provide user training, support, and feedback as and when required.
- Assist with the transition of users from Salesforce Classic to Salesforce Lightning.
- Monitor the database and undertake or initiate regular data cleansing in accordance with data protection requirements.
- Oversee database design and development in agreement with Salesforce and Head of Salesforce & IT Security.
- Ensure consistent data quality in the initial capture and storage of personal information.
- Assist with all database documentation, including standards, procedures, and definitions for users.
- Provide for data security and recovery.
- Undertake any other adhoc duties and responsibilities in line with the post level.

**Your Profile**
- Significant Salesforce data management and process experience.
- Advanced Excel skills and working with data.
- Confident using Microsoft Office and business IT systems.
- Highly organised with good attention to detail.
- Can work to deadlines.
- Calm under pressure.
- Enthusiastic, self-motivated and creative.

**What you need to know**
- Competitive salary negotiable depending on experience.
- Flexible working hours available.
- 25 days holiday entitlement per annum plus bank holidays.
- Matched pension contribution.
- Excellent company benefits including healthcare cover, life insurance and critical illness cover, as well as gym membership and classes contribution, and cycle to work scheme.
- A paid day to volunteer at a local charity and give back to the community.
- A great working environment with lots of social activities
- Start Date: ASAP

**Job Types**: Full-time, Permanent

**Salary**: From £28,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Flexitime
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Brighton: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Flextime

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