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Reservations Agent

2 weeks ago

Liverpool, United Kingdom Lighthouse Hotel Management Full time

**Due to internal promotion we have a fantastic new vacancy for a Part Time Reservations Agent at The Halyard in Rope Walks Liverpool.**

**About The Halyard at Ropewalks Liverpool, Vignette Collection**

A 133 bedroom hotel opened earlier this year. It’s in a fantastic downtown location in the Ropewalks area of Liverpool, one of the UK’s hippest areas, the perfect place for IHG’s Luxury Lifestyle brand. The hotel has a smart restaurant and bar, and we’ve located the gym, the meeting room and the suites on the top floor to take advantage of the amazing views of this vibrant city from their balconies.

As Part time Reservations Agent you will be responsible for supporting the hotel pricing strategy, ensuring maximum revenue, market share and the successful conversion of reservation enquiries from individuals and groups into materialised bookings. You will help with the day-to-day relationships with local corporate bookers and utilise sales opportunities to maximise revenue.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.You will have a minimum of 2 years experience in either Reception or Reservations in a busy city centre hotel.

**Perks and Benefits**:

- Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
- Enhanced benefits for all employees - including 24/7 access to an online GP
- Extensive training and development programs to enhance your skills and knowledge.
- Employee / Friend & Family discounts on hotel stays and dining.
- Vibrant and inclusive work environment with a diverse team.
- Employee recognition programs to celebrate your achievements.