Reservations Agent

2 weeks ago


Liverpool, United Kingdom Hope Street Hotel and The London Carriage Works Full time

We are looking for an experienced Reservations Agent to join our team.

Situated in the thriving Georgian quarter of Liverpool, we are a privately owned, award winning hotel with a 2 AA Rosette restaurant, The London Carriage Works. The hotel has 149 bedrooms and suites (Best UK City Hotel - the Sunday Times 2020) extensive luxury spa, and eight first-class private dining spaces, conference and events spaces including a private cinema. We have also recently added School Lane Hotel to our portfolio, a 55 bedroom rooms-only property situated in the heart of Liverpool ONE.

**Reservations Agent**

Hours are a mixture of early and late shifts, to include weekends. Flexibility is key however rota's are provided in advance and requests can be made if needed.

**Your Skills and Experience as Reservations Agent**
- Confident, self-motivated, team worker.
- Positive, can-do attitude, service with a smile.
- Exceptional communication and interpersonal skills.
- At least 1 year experience in a busy hotel environment.
- Working knowledge of Rezlynx & Premier Core is an advantage but not essential as in house training can be provided.

The position requires the holder to work consistently within the team to raise standards and maintain customer satisfaction. A passion for customer service is essential to ensure that every guest and visitor receives a personal service that is consistent and in line with Hope Street Hotel's standards.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

**Experience**:

- Hotel/Reservations: 1 year (required)

Work Location: In person


  • Reservations Agent

    2 days ago


    Liverpool, United Kingdom Maldron Hotel Full time

    **Reservations Agent** - Maldron Hotel Liverpool City** **We have a fantastic new vacancy for a Reservations Agent at Maldron Hotel Liverpool City** **With a prime location near the Liverpool waterfront, this 268 bedroomed hotel is the first in the city for Dalata Hotel Group, the fastest growing hotel chain in the UK. And with a variety of bedroom...

  • Reservations Agent

    4 days ago


    Liverpool, United Kingdom Hope Street Hotel and The London Carriage Works Full time

    We are looking for an experienced Reservations Agent to join our team. Situated in the thriving Georgian quarter of Liverpool, we are a privately owned, award winning hotel with a 2 AA Rosette restaurant, The London Carriage Works. A recent expansion has taken the hotel to 149 bedrooms and suites (Best UK City Hotel - the Sunday Times 2020) extensive luxury...

  • Reservations Agent

    2 days ago


    Liverpool, United Kingdom Hope Street Hotel and The London Carriage Works Full time

    We are looking for an experienced Reservations Agent to join our team. Situated in the thriving Georgian quarter of Liverpool, we are a privately owned, award winning hotel with a 2 AA Rosette restaurant, The London Carriage Works. A recent expansion has taken the hotel to 149 bedrooms and suites (Best UK City Hotel - the Sunday Times 2020) extensive luxury...


  • Liverpool, United Kingdom The Shankly Hotel Full time

    Our ideal team member will understand the customer’s hopes and dreams and have a drive to make them a reality. You’ll be target driven, demonstrate impeccable customer service skills and have a bubbly, outgoing personality. Daily Responsibilities: Inbound & outbound sales and reservation calls Online Travel Agent booking processing and taking...


  • Liverpool, United Kingdom The Municipal M Gallery Full time

    **JOIN OUR FAMILY** Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to...

  • Reservation Agent

    2 weeks ago


    Liverpool, United Kingdom Melia Hotels International Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About INNSiDE Liverpool** British style, contemporary...

  • Reservations Agent

    2 weeks ago


    Liverpool, United Kingdom Melia Hotels International Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About INNSiDE Liverpool** British style,...


  • Liverpool, United Kingdom Irish Ferries Full time

    This position of Travel Sales Agent needs someone that is well organised, self motivated, with the ability to manage customer expectations in a pressurised environment. Suited to those who enjoy working in a team to reach sales targets. You must possess strong communication and customer service skills, and are enthusiastic about hitting sales targets,...


  • Liverpool, United Kingdom Crowne Plaza Liverpool City Centre Full time

    As Reservations Coordinator you will be responsible for management and development of individual reservations, group allocation and city event segments of room sales. This role is essential to contributing to the success of the Sales and Revenue team, therefore, must perform the following tasks in a busy environment to the highest standards: - Management of...


  • Liverpool, United Kingdom Pullman Hotel Liverpool Full time

    **Reservations Coordinator (Maternity Cover - 9 months)** **Department**: Sales **Contract**: Full time 9 Month Contract **Location**: Pullman Hotel Liverpool **Reports to**:Reservations Manager **Tier**:Team Member **Salary**: £21,558.00 Pro Rata **Focus** The 4-star Pullman Liverpool Hotel is located at Kings Dock on Liverpool's world famous...