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Lead Hotel Services
2 weeks ago
Do you have experience in leading catering and housekeeping departments? If you are looking for a new challenge, then this might be for you. Join Elysium as the Lead of Hotel Services at Ann House in Kendal. Working 37.5 hours a week, you will support the hotel services at Ann House to provide a positive and professional service, including high-quality food, beverage, cleanliness and hospitality services. You will manage the Housekeeping and Catering departments, which will see you manage, train and motivate the teams, ensuring the necessary training is provided and undertaken. As the Lead of Hotel Services, you will provide leadership and guidance as you ensure the departments are COSHH registered and will work alongside the Health and Safety Officer to undertake all risk assessments. You will prepare and manage the budgets for both departments at sites, ensuring that all costs remain within the annual agreed budget and any additional overspend is reported to the Hospital Directors. As a senior member of the team, you will be responsible for supporting the teams to maintain high standards of their day-to-day duties, from maintaining a safe and clean space to creating warm and nutritional meals for staff, service users and visitors. A range of training opportunities are available that can see your career grow and you achieve your career aspirations. **Other responsibilities:** - Provide a variety of different dietary requirements and recipes - Manage the delivery of the housekeeping service to ensure pre-determined standards of visual and biological cleanliness are continually achieved - Ensure all stock books, documentation, invoices are completed, correctly compiled and updated - To establish and maintain reporting procedures to meet all regulatory and legislative requirements - Ensure staff in both departments understand their role, function and key lines of enquiry of the CQC - monitor and identify customer requirements by ensuring attendance at Patient Council by yourself or a senior member of staff. - Supervise and monitor all goods received and ensure stock rotation is carried out - ensure the Electronic Annual Leave system is used to ensure that annual leave is monitored and fairly distributed **To be successful in this role, you'll need**: - Professional Qualifications relevant to the position - Advanced food hygiene, management qualification and trainers certificate is desirable - To be a member of a professional body is desirable
