Senior Payroll Officer

**Job Title: Senior Payroll Officer**

**Reporting to: Finance Manager**

**Based: Support Office**

**Hours of Work: 9am - 5pm (37.5 hour per week)**

**Salary: £30,000 per annum ______________________________________________**

**About Us**:
Founded back in 2009, Lovett Care has been operating care homes across the Northwest for over a decade and recently in Wales after acquiring four homes. With a strong reputation in the care industry, we pride ourselves on creating a ‘home from home’ environment which enables residents to live life to the fullest, whatever their age or condition. Lovett Care is values driven and see our people as our greatest asset. Our Mission is to be recognised as a passionate and committed provider offering quality person-centred care in a safe, comfortable ‘home from home’ environment.
- Our Vision is through the professionalism and collaboration of our team members, we achieve an excellent standard of person-centred care where everyone has the freedom of choice, privacy, dignity and is treated with the upmost respect_

You will have previous experience in a senior payroll position and preferably within a care environment, however this is not essential. To discuss this exciting opportunity further, please forward your CV and covering letter to **Rosie Rowley, Finance Manager.**

**Job Purpose**:
To manage and deliver all aspects of the payroll function so that the Company remains compliant. To support our group of homes and Team Members so that we deliver on our objectives.

**Key Accountabilities**:

- Process all payroll and pensions documentation to ensure that each payroll run is as complete as possible so that an efficient and effective Payroll & Pension service is delivered to all Team Members across the group.
- Undertake multiple payroll activities/queries ensuring that all queries are resolved in a timely manner delivering efficient, effective, and professional customer service.
- Ensure that procedures and processes are followed accurately to meet legislative and business requirements including those on data protection.
- Act as a point of contact for payroll queries from across the Group, ensuring effective communication with Team Members of all levels.
- Escalating, and managing queries raised by internal and external stakeholders and resolve queries and disputes in a professional and timely manner along with flagging to management any issues that may put the business reputation at risk or incur costs.
- Take responsibility to research and understand new and changing employment legislation and policies to provide accurate advice.
- Support with audit and compliance requirements.
- Production of accurate payroll reports.
- Balance the payroll accounts by resolving payroll discrepancies.
- Completion of Returns - PAYE, ONS, Pension.

**Skills & Competencies**:

- **Good Communicator** - Builds relationships at all levels, whether face to face, over the phone or via electronic communication. Team player.
- **Planning & Organisation** - Adapts to changes and uses resources effectively. Ability to perform to tight deadlines. Arranges work schedules and prioritises work to meet deadlines. Ensures that quality of service is delivered and seeks clarification and approval where appropriate.
- **Initiating Action** - Monitors and manages own time to ensure daily objectives are met. Accepts additional challenges and responsibilities willingly and assists others. Possesses a positive, can-do attitude.
- **Flexibility** - Use of initiative to ensure tasks are completed. Undertakes ad hoc tasks/projects as and when required. Ability to perform to tight deadlines.
- **Accuracy** - Demonstrates a high degree of attention to detail. Logical and methodical approach. Strong numeracy skills.

**Qualifications**:

- CIPP or AAT qualification desirable.

**You will have**:

- Experience in SAGE 50 Payroll, pension submissions and PAYE payments.
- Experience in administration of employee benefits.
- Excellent written and verbal interpersonal communication skills.
- Experience in a customer facing environment.
- Genuine interest in working within a caring environment.
- Ability to work autonomously in a fast-paced environment.
- IT Literate and numerically astute.
- Satisfactory DBS Check.
- Experience of working in a care environment.

**Benefits**:

- 22 days Holiday + 8 Bank Holiday
- Auto Enrolment Pension Scheme
- Employee Assistance Programme
- £500 Employee Referral Bonus Scheme
- ‘Lovett Cares’ Employee Discount Portal
- Apprenticeships available

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00 per year

**Benefits**:

- Casual dress
- Employee discount
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: SPO|SO