Client Risk Investigation Specialist

**Client Risk Investigation Specialist**:
We have an excellent opportunity to join us and bring your experience in AML, CDD and EDD to a growing team. We are looking for two Client Risk Investigation Specialists to bring their expertise and enthusiasm to our Business Assurance team.

Reporting to the Senior Manager, Business Assurance, the role holder will form part of a dedicated team with responsibility for monitoring financial crime and other management information relating to client activity, including recent and historic transactions data, with a view to investigation and identification of behaviours not in keeping with the known characteristics of those clients.

**Who are we?**

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services to both business and private clients worldwide.

At Nedbank Private Wealth, we value the 6Cs, which are the behaviours we encourage in all of our employees: Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

**Role** **specific** **details**:

- The role holder will work closely with second-line colleagues in the Compliance and Financial Crime Risk teams in addition to first-line colleagues, including relationship managers and their support teams.
- Systematic monitoring of Financial Crime MI and supporting Transactional Data MI against agreed parameters, to identify clients demonstrating behaviour outside of the known/expected activity.
- Through following a prescribed investigation process, identify clients requiring categorisation as High Risk and escalate to first line teams to perform a full client review.
- Interact with first line teams where gaps in client information is noted thus ensuring continuity of accurate client details.
- Support second and first line colleagues in agreeing a prioritising of client reviews.
- Maintenance of an audit log detailing clients reviewed, the process result and actions undertaken.
- Use of internal and 3rd party systems including Laserfiche, Onfido, Google and KYC6 to undertake investigative activity.
- Assist with administration and quality checking of completed client reviews.
- Take responsibility for own continuous personal development, in line with agreed annual performance and objective

**Technical skills and Experience**
- Have at least 2 years working knowledge of financial services account opening, or similar skilled roles.
- A sound understanding of Personal and Corporate AML, CDD and EDD requirements needed for account onboarding and ongoing client changes.
- Effective time management skills, capable of meeting challenging deadlines, striving to improve turnaround times.
- Good working knowledge of the bank’s systems including CRM.
- Excellent interpersonal, organisation and communication skills used to build strong team values and high morale
- Ability to deal with all administrative duties within agreed timescales, paying particular attention to fine detail and identifying efficiency gains to improve service standards.
- Ability to work under pressure and meet deadlines with a high degree of accuracy
- Demonstrate an understanding of business and regulatory risk

**Behavioural** **competencies** **and** **soft** **skills**
- Strong communication skills (both written and oral) with all levels of staff.
- Confident decision maker.
- Strong analytical and problem-solving skills.
- Excellent organisational skills.
- A positive and flexible approach to work.
- The ability to multitask and prioritise your workload.
- Time management skills.

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**Life at Nedbank**

We recognise that our people are our most valuable asset; they are at the centre of the company. We recruit individuals who share our dedication, drive and commitment to client service. It is why we are accredited by the Best Companies to Work For as an outstanding company. Supporting our employees is at the heart of what we do, whether it’s through our extensive benefits package or our many social activities and charity fundraisers. Some of our recent events include paddleboarding, cocktail night and our annual rounders evening, to name a few.

We also promote our climate positive workforce through Ecologi, where we fund projects helping fight against climate change, plant trees and reduce our carbon footprint. You can find out more here.

Training and development is of the utmost importance to us we’re continually striving to learn, share our knowledge and improve our expertise. We have a dedicated platform for online learning, live training sessions and access to thousands of courses, in addition to supporting our employees in their journey to explore, learn and grow.

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**Apply**

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**Nedbank Private Wealth commitment to diversity**

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