Flight Training Support Administrator

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**Introduction**:
Boeing Training Solutions is dedicated to the development of commercial aviation professionals. Our flexible programs are trusted world-wide because they are created by experts, backed by extensive support, and designed to help students succeed.

Pilots and crews seek our regulator-approved pilot training and certification, either online or in-person at one of our more than 80 full-flight simulators around the globe. Engineers and technicians will learn about every vital system from nose to tail.

This position is full time and is based at our Training Campus based in Crawley.

**The Role**:
The role is responsible for performing the day-to-day processes within Flight Training Support and making operational decisions within the scope laid down by the Head of Flight Training.

**Responsibilities**:

- Flight Training curriculum monitoring, to ensure revision status is accurately implemented
- Maintain accurate, up-to-date Flight Instructor electronic and paper records accurately
- Liaise with contract Flight Instructors whilst demonstrating excellent customer relationship skills
- Prepare all student training files and training material prior to course commencement
- Maintain electronic and paper records for all students undergoing Flight Training courses
- Monitor grading sheets and maintain the student master files
- Administer Course Completion, Certification and archiving process
- Reconcile Contract Instructor invoices and provide timely summaries and accruals to Head of Training
- Checking student pre-requisites before course commencement
- Liaise with vendors for supply of training materials
- To be proficient in raising and processing all purchase orders for the Flight Training department in accordance with Company process
- Represent the Flight Training team at the weekly Campus meeting
- Maintain adequate stocks of training materials including manuals
- Works closely with instructors and contracting agencies to ensure suitable instructor coverage for all training.
- Works closely with the team to ensure emergent changes are resolved in a timely and efficient manner

**Work Authorisation**:
**Required Qualifications**:

- Customer Focus: Excellent customer relationship skills, builds a rapport with Flight Instructors
- Judgement: Identifies problems and implements solutions within scope set by Campus Manager
- Collaboration: Ability to work effectively in a team environment, sharing information and making suggestions
- Organization and Accomplishment of Work - Plans, prioritizes, completes work efficiently and cost effectively; manages multiple tasks simultaneously while achieving expected amount and quality of work Ability to multi task to meet tight deadlines

**Experience & Education**:

- Ideally have aviation related operational/scheduling experience.
- Ideally have customer service experience role ideally in an Aviation environment
- Must be able to speak, understand, read and write English fluently; be able to communicate clearly and accurately using both verbal and written communications.
- Aviation experience very desirable, especially Flight Training experience

**Work environment**:

- Dynamic and fast paced
- Part of a global team
- Extensive use of custom IT systems
- High responsibility to align with regulations

**Equal Opportunity Employer**:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.