Bilingual Customer Service Executive
5 days ago
Due to growth in many regions, our client is looking to strengthen their Customer Support team with Customer Service Advisors. If you are looking for a new and exciting role where you can utilise your language skills on a daily basis and be part of a creativeand vibrant team, then this could be the role for you We are seeking someone who speaks fluent Czech or Estonian. You will be working 40 hours per week and this will include weekends and occasional night shift work. You are required to work from the officein Stoke-on-Trent on a full-time basis during training and will be eligible to work from home 3 days a week.
**Your responsibilities will include**:
- Delivering exceptional customer service
- Maintaining client/customer satisfaction
- Working closely and cooperatively with other departments of the company
**About you**:
**Profile**:
- Required to be fluent any of the following languages: Czech or Estonian and English, both written and spoken
- Previous experience not essential, however a background in customer service is desirable
- Great eye for detail and excellent problem-solving skills
- Ability to multitask and prioritise workload effectively
- Great organisational and time management skills
- Strong communication skills and able to work well in a team
To apply, please send your CV in English and in Word format to Kya.
languagematters is acting as an employment agency in relation to this vacancy.
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