People Assistant

Company Outline:
**Job Role: People Assistant**

**Location: Birmingham - Hybrid**

**Salary: £23,000 - £25,000 (DoE)**

**We are Wilmington plc**

Wilmington plc is a portfolio made up of a specialist brands providing custom solutions to customers across the globe from over 10 different offices. We provide a wide range of products including specialist information and data, and high quality training and education, to help professionals manage Governance, Risk & Compliance (GRC) and Regulatory Compliance challenges. Find out more about our core purpose and how we help our customers do the right business in the right way.

Our two divisions, Intelligence and Training, are underpinned by the work of experts in their field, including data and technology specialists and highly skilled practitioners who deliver our training and education solutions.

Our ambition is to have the best people work with us at Wilmington, delivering their best work because we care about them, include them and empower them. We will support you, develop you and recognise you.

Main Purpose of Role:
As a member of People Shared Services, you will play an integral role in providing support to the business throughout the employee life cycle in an efficient and customer focused manner. Working closely with the People Business Partners, People Advisors and Centres of Expertise, you will act as a liaison between the People Team and employees, ensuring smooth communication and prompt resolution of requests and questions, developing your knowledge and expertise in this area.
- Processing of all employee life cycle matters relating to Payroll and People ensuring these are timely and accurate and in adherence to company procedures
- Providing a professional service and first line People support for managers and employees in a timely manner
- Conducting People induction as part of the onboarding process
- Supporting line managers during the probation process and conducting new joiner feedback interviews
- Conducting exit interviews with leavers
- Ensure documents and data are maintained in line with GDPR
- Attending disciplinary, performance, grievance and investigation meetings in the capacity of note taker, as required
- Supporting the team in delivering People projects and initiatives, as required
- Contributing to continuous improvement of People processes, documents and services
- Attending and taking an active role in People meetings

Skills and Experience Required:
**We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...**

You will also need;
- Experience in the same or similar role including strong knowledge of core People matters
- Excellent written and verbal communication skills, as is the ability to interact with employees at all levels
- Highly organised and structured with the ability to meet tight deadlines
- Exceptional attention to detail - right first-time approach
- Have good IT skills, particularly Word, Excel, Outlook and PowerPoint
- The ability to get to grips with a variety of systems and databases
- Experience using HR systems desired
- Ability to work with mínimal supervision and in a team environment
- The ability to work in a confidential manner and handle sensitive information discreetly and responsibly is a necessity.
- Should have the ability to align People tasks to operational requirements

**You need to be the kind of person who**

Is a professional and confident individual who is pragmatic, tactful, diplomatic and approachable with the ability to stay calm in difficult situations. You will have strong communication and relationship building capabilities across all levels and be able to problem solve effectively. You will work with a high level of integrity and confidentiality and have meticulous attention to detail. You will enjoy working with people and have a willingness to go the extra mile to deliver excellent advice, support and guidance.

Before you go....:
**Why join us?**

We are a dynamic business, providing a huge number of products to a wide range of customers. Therefore we understand the power of diversity, and we celebrate the innovation and creativity that can be achieved through our own unique experiences, knowledge, and perspectives. We love to build teams that showcase our individuality and creativity, building our positive culture across our organisation.

Our work provides variety, development and the opportunity to be part of a committed community of over 700 colleagues in 8 countries worldwide. Our environment is encouraging, supportive, and committed to individual, business and team growth; one where people love to join and make an impact. We embrace new ideas and fresh thinking, we overcome challenges together, and we rely on each other to bring innovation to life. At Wilmington, we work hard to help each other grow and succeed.

**What do we offer?**

Joining Wilmington means you’ll be