Claims Handler

12 hours ago

Bury St Edmunds, United Kingdom The Ardonagh Group Full time

**Claims Handler - Norfolk & Suffolk - ARDHA805026**

Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times.

**Objectives and Responsibilities**
- Efficiently handle all claims allocated to the job holder - job holder shall be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients. Insurers, claimants, policyholders, brokers and other experts.
- Refer claims which fall outside of personal authority levels to line manager.
- Gather and process information, as directed, to support the effective assessment of more complex cases.
- Assist in the training of new or inexperienced staff in the use of company systems and processes.
- To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring, that this is recorded in like with Training & Competency requirements.
- To conduct the business of the company at all times in a courteous and efficient manner.
- The job holder will, at various times act for the insured and the insurer. The job holder will be responsible for adhering to all the groups procedures and policies, in relation to the identification and management of the potential conflicts of interest and for the fair treatment of customers, and will ensure they follow the systems and controls operating to ensure that this is the case.
- To undertake any other tasks as may reasonably be required by the company.

**Competency Profile**
- General Insurance principles and practice
- Class of risk, product and market knowledge
- General Insurance regulation & business ethics
- Customer care experience
- IT proficient
- Numeracy & Literacy

**The Company**

The Ardonagh Group is the UK’s largest independent insurance broker with global reach. We are a network of over 100 office locations and a workforce of nearly 7,000 people. Formed in 2017 and following a series of acquisitions in 2018, Ardonagh today brings together best-in-class brands including Autonet, Bishopsgate, Carole Nash, Geo Underwriting, Price Forbes, Swinton, Towergate and URIS. Our understanding of the communities we serve, together with our scale and breadth, allows us to work with our insurer partners to deliver solutions that meet our customer needs.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bury St. Edmunds: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What are you salary expectations for this role?

**Experience**:

- Claims: 1 year (preferred)

Work Location: Hybrid remote in Bury St. Edmunds

Reference ID: ARDHA805026

  • Claims Handler

    1 week ago

    Bury St. Edmunds, United Kingdom GerrardWhite Full time

    **Trainee Claims Handler** **Salary: £20,357 moving to £21,357 after 9 months** **Work from home 3 days and 2 days in the office (working remotely to begin with)** **Location: Chesterfield,Manchester, Bury St. Edmunds** **The Company** My client is a leading and expanding motor insurance group, renowned for their staff reward and recognition and are in The...

  • Claims Handler

    2 weeks ago

    Bury St. Edmunds, United Kingdom The Ardonagh Group Full time

    **Insurance Claims Handler - Bury St Edmunds - ARDHA805026** We have an exciting opportunity for an experienced Claims Handler to join our team in our Bury St Edmunds office. Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring...

  • Claims Handler

    2 weeks ago

    Bury St. Edmunds, United Kingdom The Ardonagh Group Full time

    **Insurance Claims Handler - Bury St Edmunds - ARDLL844193** We have an exciting opportunity for an experienced Claims Handler to join our team in our Bury St Edmunds office. Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring...

  • Claims Handler

    3 days ago

    Bury St. Edmunds, United Kingdom The Ardonagh Group Full time

    **Claims Handler - Suffolk - ARD909064** **We have an exciting opportunity for an experienced Claims Handler to join our team.** Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory...

  • Claims Handler

    6 days ago

    Bury St. Edmunds, United Kingdom The Ardonagh Group Full time

    **Claims Handler - Bury St Edmunds - ARDLL844193** Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. **Objectives and...

  • Property Claims Handler

    1 week ago

    Stoke-on-Trent ST, United Kingdom MPL Claims Management Full time £15,000 - £21,000 per year

    Property Claims Handler (Quality Assurance)About MPL Claims ManagementAt MPL Claims, we're passionate about making the claims process smoother, smarter, and more customer friendly. Founded in 2018 and now part of the ERGO Group, we act as an in-house third-party administrator (TPA), managing a variety of claims, Motor, Property, and Liability for both...

  • Claims Handler

    1 week ago

    Bury, United Kingdom Fairway Legal Expenses Full time

    we are looking for a Claims Handler dealing with NON Fault Accidents. Will be taking initial claims notification from clients / arranging hire /repair - and then looking to recover outlay back from the insurance companies experience in Road traffic accident would be preferred. Work remotely - No **Salary**: From £20,000.00 per year **Benefits**: -...

  • Account Handler

    2 weeks ago

    Bury St. Edmunds, United Kingdom Towergate Insurance Full time

    Our Account Handlers provide office-based support to their assigned Account Executive in the day to day running of the client portfolio, including setting up all appropriate actions required for contract renewal. Account Handlers are the first point of contact for all client queries and issues and have the skills and knowledge to understand what actions are...

  • Insurance Claims Handler

    1 week ago

    Lytham St. Annes, United Kingdom Guy Penn Community Insurance Brokers Full time

    The role requires a self-motivated individual to work within our Private Client Department as a Claims Handler. Previous experience is desirable but not essential. **Salary**: From £22,000.00 per year Schedule: - Monday to Friday Ability to commute/relocate: - Lytham St. Annes, FY8 1TJ: reliably commute or plan to relocate before starting work...

  • Finance Assistant/claims Handler

    2 weeks ago

    Lytham St. Annes, United Kingdom Guy Penn Community Insurance Brokers Full time

    The role requires a self-motivated individual to work within our finance team dealing with general book-keeping, sales and purchase ledger, banking, insurer reconciliations and cashing up. In respect of the dual role as a trainee claims handler the individual would assist the current claims team in chasing claims and reporting new claims. **Salary**:...