Quality Manager

**Who we are**:
Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together - a future focused on empowering our customers while we power and protect the world.

Atkore is a leading manufacturer and distributor of electrical, mechanical, and safety infrastructure solutions. With approximately 3,900 employees and 65 manufacturing and distribution facilities worldwide, we manufacture electrical conduit, cable managementsystems, armored cable, metal framing, and security products and solutions.

**Who we are looking for**:
Quality assurance (QA) aims to ensure that the product or service an organisation provides is fit for purpose and meets both external and internal requirements, including legal compliance and customer expectations. A quality manager, sometimes called a qualityassurance manager, coordinates the activities required to meet quality standards.

Quality managers also monitor and advise on the performance of the quality management system and produces data and report on performance, measuring against set indicators.

They liaise with other managers and staff throughout the organisation to ensure that the QA system is functioning properly. Where appropriate, the quality manager advises on changes and their implementation and provides training, tools and techniques toenable others to achieve quality.

**What you’ll do**:
Since maintaining quality demands adaptation to customer expectations, quality managers employ a variety of measures to place quality at the heart of an organisation. These include management systems such as ISO 9000, philosophies such as Total Quality Management,and methodologies such as Continuous Improvement.

The work of the quality manager will be affected by the nature of the employing organisation but is likely to include some or all of the following activities:

- promoting quality achievement and performance improvement throughout the organisation;
- setting QA compliance objectives and ensuring that targets are achieved;
- maintaining awareness of the business context and company profitability, including budgetary control issues;
- assessing the product specifications of the company and its suppliers, and comparing with customer requirements;
- working with purchasing staff to establish quality requirements from external suppliers;
- agreeing standards and establishing clearly defined quality methods for staff to apply;
- defining quality procedures in conjunction with operating staff;
- setting up and maintaining controls and documentation procedures;
- identifying relevant quality-related training needs and delivering training;
- collating and analysing performance data and charts against defined parameters;
- ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary;
- supervising technical staff in carrying out tests and checks;
- writing technical and management systems reports;
- bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures;
- persuading reluctant staff to change their way of working to incorporate quality methods;
- liaising with customers' auditors and ensuring the execution of corrective action and compliance with customers' specifications;
- establishing standards of service for customers or clients;
- preparing clear explanatory documents such as customers' charters;
- monitoring performance by gathering relevant data and producing statistical reports
- Building relationships with customers and maintaining strong communication channels

**What you bring**:

- Strong background or ideally qualifications in Metallurgy
- Proven experience in coatings including electro plating and galvanization
- History of roles that enabled strong understanding of welding procedures
- Ability to be customer facing and build relationships internally and externally
- Dynamism and ability to adapt and manage day to day business needs as well as large scale projects in parallel

What you will strive to accomplish in this role:

- Strong performance against internal and external KPIS
- Support of business growth strategies
- Build a robust quality team to support internal and external customers
- Ensure highest level of quality to align with brand portfolio
- Continuous improvement of the quality function

Atkore is committed to creating an engaged and aligned workforce that drives a collaborative culture. Our team **strives** for breakthrough results, **stays focused** on being standout leaders, and fully **supports** decisions of the Company. We consistently live the Atkore mission, strategic priorities, and behaviors, all in a way that’s consistent with our core values. Together, we build strong leaders that continually endeavor to move us forward.