Apprentices Sales Support Administrator

**Division: VOW Sales**

**Reports To: Sales Head**

**Based**:ADC, Lutterworth**

VOW Wholesale have an exciting new apprenticeship opportunity for 2 Internal Sales Admin/Support within our Lutterworth, Leicestershire, offices. We are looking for enthusiastic, driven and tenacious individuals to join our growing and successful teams, supporting our Sales Heads by providing exemplary sales and administrative support.

One position will focus on providing outstanding sales and administrative support, with elements of customer liaison involved. The other position will be a key admin role, focused on core administrative functions and will demonstrate a key understanding of relevant IT skills.

**WHAT WILL I BE DOING?**
- Identifying and implementing product category development and gap analysis to help retain and grow account profitability.
- Updating target market and tracking performance via appropriate sales tools (CRM).
- Managing time effectively and efficiently, whilst working towards efficiency improvements.
- Creating an “ownership mindset” that challenges the status quo (constructively).
- Maximising sales through administration tasks (Inputting orders/orders/coding/marketing).
- Identifying and feeding in improvements in processes / practices to support VOW and Customer.
- Working closely and liaising with the sales team on a daily basis, communicating effectively.
- Providing general admin support to the sales and telesales teams as required.
- Ensuring compliance with all relevant policies and procedures
- Pro-actively supporting other team members when required and taking advice and feedback openly.
- Proactively participating in achievement of individual team goals/targets.
- Demonstrating high levels of awareness and understanding of the market and wider industry.
- Ensuring the highest level of customer experience.
- Exhibiting regular interaction with Sales & Service management, Internal and External Sales teams to keep abreast of Customer, Sales & Service trends / changes.
- Building and maintaining strong inter-departmental relationships and displaying a good understanding of commercial and operational policies, processes and procedures.
- Demonstrating excellent interpersonal skills and the ability to adjust and interact with all levels of personnel

**WHAT ARE WE LOOKING FOR?**
- Accountability - Delivering on your promises and commitments, setting measurable, challenging goals.
- Passion, focus and flexibility - Supporting customer success and colleague success.
- Innovative - Constantly striving to deliver improvements and actively feedback ideas and actions to transform business.
- Responsibility - You’ll act with integrity. You’ll care about our customers, the environment, communities and charities. You will do the right thing and consider the consequences of your actions. You will take responsibilities towards physical and mental health, safety and wellbeing seriously.
- Analytical skills
- Accurately analysing excel data, monitoring, measuring and critically accessing your role.

**DIVERSITY AND ANTI-DISCRIMINATION STATEMENT**

It is our people that make us successful and so we are committed to making **evo** an inclusive workplace.

We encourage a diverse culture, in which we value you for being you, and the excellent contributions you make to business, no matter your age, gender, disability, marital status, sexual orientation, race, nationality or religion. **evo** expect their employees to respect one another and treat their colleagues, and others that they come into contact with, as they would wish to be treated themselves.

**evo **are proud to be a ‘Disability Confident’ accredited employer. We have a strong CSR and ESG ethos which is reflected in our Company values and the work we do.