IT Asset

**The Role**: IT Asset & Logistics Manager
PIB Group is seeking an IT Asset & Logistics Manager to manage the planning, processing, and logistics of IT Asset and EUC management processes throughout the supply chain and support lifecycle across multiple distribution hubs that support our UK businesses. This is a critical role that will be responsible for the overall management, logistics, distribution, and auditing of all PIB Group IT EUC and hardware assets on behalf of our end users.
**Responsibilities: **

As the IT Asset & Logistics Manager, your key responsibilities will include:
- Implementing and managing efficient and effective processes for the provisioning, logistics, maintenance, returns and de-provisioning of all End User Compute (EUC) hardware and account access.
- Reviewing and monitoring the demand, availability, and stock information on all IT hardware and working with our wider IT teams and business areas to understand their requirements.
- Inputting into the continuous improvement of the IT equipment and procurement policies and work to ensure end-user adherence to them.
- Providing oversight and delivery of a robust stock control and hardware asset management process to ensure all demands are planned and accounted for and all assets are logged and audited.
- Providing management reporting on the end-to-end hardware and EUC lifecycle, including trend data and recommendations on demand planning, remedial actions required around compliance and any issues on warranty and support.
- Monitoring demand and spend for IT hardware, tracking actuals against agreed forecasting and providing input to any reforecasting activity.
- Delivering the Starters, Movers, Leavers (SML) equipment process, ensuring alignment to defined group policies.
- Ensuring all agreed SLAs are met, both internally and externally, and ensuring any breaches are escalated and managed appropriately.
- Being the initial escalation point for the IT Asset Management process and providing support with any required IT Service Management activity.
- Acting as the interface between internal business users, external suppliers, and the wider IT teams - responsible for building and maintaining strong working relationships and processes.
- Ensuring effective delivery of results through others, including teams of indirect reports, internal colleagues, and external suppliers.

**Experience: **
- Performing in a similar Supply Chain/Logistics/Asset Management role within an IT function.
- IT Infrastructure and/or SaaS management.
- Project management.
- ITIL knowledge.
- User access management in a multisite environment.
- Hardware Asset Management.
- End User Compute (EUC)
- Planning, logistics, and demand management.
- Budget and financial processes.

**Skills: **
- Working within and management of a matrixed team.
- People management and delivery through others.
- Excellent communication and stakeholder management capability.
- Attention to detail.
- Ability to think laterally.
- Commercial acumen.

**Further information **

As well as a competitive salary we offer the following benefits -
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products

We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more

If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day.

We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose

PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development

PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

REF-204384