Planner - Delivery Operations

We wouldn’t be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience.

We now have an opportunity for a Planner to join our Logistics Planning team. The role exists to effectively manage and plan all available manpower resources to ensure the successful delivery of Ocado groceries on time and within budget, while ensuring compliance with legal, health and safety, and working time regulations. This is a shift-based role, supporting our 24/7 operation, with regular weekend working required.

**You will be - Skills and responsibilities**:

- Using your planning and organisational skills to manage labour resources, ensuring customer demand is met while maintaining KPI metrics (e.g. surplus, overtime).
- Maintaining accurate time and attendance data, as well as managing roster-related requests (holidays, swaps, overtime).
- Building positive relationships with Logistics Operations and other internal teams to support smooth operational delivery.
- Proactively identifying opportunities for cost savings, process improvements, and supporting their implementation.
- Communicating effectively with employees, agencies, and internal stakeholders to ensure accurate and timely workforce planning.

**About You - Requirements to be considered**:

- Strong communication skills, with the ability to interact effectively with employees, management, and internal customers.
- Well organised, with the ability to handle both day-to-day operational duties and ad-hoc tasks.
- Proficient in Microsoft Excel, Word, and G Suite with strong numeracy and literacy skills.
- A problem-solver with excellent attention to detail and a proactive, positive approach.
- Previous experience planning transport, warehouse, or retail resources is desirable but not essential.

**What you can expect to receive in return**
- At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award-winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts._

**Including**:

- Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Private Medical Cover: Comprehensive private medical insurance.
- Family-Friendly: Maternity, adoption, shared parental leave, and paternity leave support.
- Financial Aid: Interest-free train tickets and Cycle to Work Scheme.
- Shuttle Services: Free shuttle buses connecting you to work.
- Share Schemes: Exciting opportunities to join share plans.
- Financial Protection: Income Protection and Life Insurance.

**Why Ocado?**

Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting-edge warehouses and offices across the country. Together we ensure our supply chain runs smoothly to deliver an exceptional shopping experience, while offering bags of opportunities for our employees. No two days are ever the same at Ocado.

**Diversity & Inclusion**

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability or union membership status.