Planner - Delivery Operations (FTC - 8 months)

Planner – Workforce
Hatfield
Fixed Term Contract - 8 months

Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate, and engaging in exciting new business partnerships around the world – changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting-edge warehouses and offices across the country that ensure we optimise the supply chain and deliver an exceptional shopping experience. At the same time, we offer exciting career opportunities where no two days are ever the same.

About the role:

We're looking for a Planner – Workforce to join our Planning team. In this shift-based role, you'll play a key part in ensuring that we have the right people, in the right place, at the right time to support the 24/7 operation of our logistics network. You'll help manage and plan manpower resources effectively, ensuring that Ocado groceries are delivered on time, within budget, and in line with legal and safety standards.

You will be – Skills and responsibilities:

• Using your planning and analytical skills to manage and forecast labour requirements across logistics operations.
• Maintaining accurate Time and Attendance data and managing headcount to meet customer demand while controlling overtime and surplus.
• Working closely with internal teams to ensure resource plans align with operational needs and KPIs.
• Managing roster-related requests including holidays, swaps, and overtime.
• Supporting continuous improvement by identifying opportunities for efficiency and process enhancement.

About you – Requirements to be considered:

• Strong communication and organisational skills, with the ability to balance multiple priorities in a fast-paced environment.
• A proactive and detail-oriented approach to problem-solving.
• Confident using Microsoft Excel, Word, and G Suite (experience with data tools or workforce planning systems is a plus).
• A customer-focused mindset with the ability to collaborate across teams and influence stakeholders.
• Flexibility to work shifts, including regular weekends, to support a 24/7 operation.

What you can expect to receive in return:

At Ocado, we believe in a workplace where everyone feels valued and supported. You'll find a collaborative environment, an award-winning recognition programme, and a comprehensive benefits package that supports your health, lifestyle, and future.

Including:

• Flexible Work: 30 days of 'work from anywhere' policy.
• Wellbeing Support: Dedicated wellbeing apps and Employee Assistance Programme.
• Generous Leave: 25 days annual leave (rising to 27 after 5 years) plus options to buy more.
• Pension Plan: Up to 7% employer contribution matching.
• Private Medical Cover: Comprehensive medical insurance.
• Family-Friendly: Enhanced maternity, adoption, shared parental, and paternity leave.
• Financial Aid: Interest-free train tickets and Cycle to Work scheme.
• Shuttle Services: Free shuttle buses to work.
• Share Schemes: Participate in our company share plans.
• Shopping Perks: 15% discount on and deals at top retailers and restaurants.
• Financial Protection: Income Protection and Life Insurance coverage.

Join Ocado Logistics today and become part of a culture that values continuous improvement, collaboration, and innovation—helping shape the future of logistics, for good.

Diversity and Inclusion
Ocado Group is an equal opportunities employer and makes every effort to ensure that all potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.