Customer Service Assistant

1 week ago

Shirley, United Kingdom Coventry Building Society Full time

About The Role
Our friendly team in Shirley are looking for a customer focused, helpful person who loves providing excellent service, to join them. Working in the heart of the community our team are key in understanding what’s important to our diverse range of customers andcreate a sense of belonging for everyone. It’s a team orientated, supportive environment where every day is different.
This is a part time role working Wednesday, Thursday and Friday 8.45am - 5pm and Saturdays (normally every other)8.45am - 12.30pm.
Your main responsibilities will be building relationships with our members, completing their transactions accurately and handling money safely. You’ll support our wide range of customer enquiries by giving information in a friendly and efficient way. Beinga team player is also important as you’ll want to help those around you.
Taking responsibility by finding solutions for our customers, whilst keeping up to date with our services and policies will also be important. You’ll also support all our customers however they use us, through administration enquiries by inputting informationaccurately and by taking telephone calls when required.
As you increase in confidence and experience, you’ll work through our supportive accreditation scheme which moves you through different levels of the role. This not only recognises your found skills but increases you salary at each point. You can own your personaldevelopment and grow with us whether you’re looking for a career or a job that makes you happy.
About You
We have a reputation for excellent customer service and we’d really like to meet people who care about customers as much as we do
You’ll already have some experience of dealing with customers and providing a good level of service to be successful, we can train you how to use our systems and all about our services.
Dealing with transactions in careful and accurate way is a big part of the role, so it would be helpful, but not essential if you already have some cash handling experience. You'll be talking to lots of different people so you'll like chatting and be confidenttalking to a diverse range of different people.
Our branches are friendly, caring so you'll like being part of a team and will have a positive, flexible and supportive approach
About The Company
Coventry Building Society has grown into the second largest building society in the UK. We’re a national society, with local values and loyalty, and a caring family ethos. The best way to judge a company is based on what the people who work there say as we’rerated certified by Great Place to Work from our recent employee survey.
What makes us such a rich and progressive place to work is the huge variety of people in our teams. We value diversity, in terms of gender, race, age, faith, disability, sexual orientation but also personality and thinking style; the uniqueness you’ll bringto us we see as a real source of strength.
We are committed to promoting a diverse and inclusive community, where you can succeed as your whole self.
We also offer not only fulfilling jobs and exciting career opportunities but a place where everyone can belong and feel proud to work. As an employee, we have a great benefits package and you're encouraged to take control of your career. We invest in our people,with regular opportunities for training and development. And later, if you’re looking for a new challenge, we actively champion internal progression. We’ve got a whole range of different ways to support you, both in your role and wider well being

  • Customer Service Coordinator

    7 days ago

    Shirley, United Kingdom Kate+Co Full time

    We are working in partnership with a luxury brand based in Shirley who are looking to recruit for a Customer Service Coordinator to join their busy and expanding team on a full time, permanent basis. This is a great opportunity for someone with a passion for customer service to join a fantastic team of people. The working hours are 08.30-5.00pm, Monday to...

  • Export Customer Service

    3 days ago

    Shirley, United Kingdom Pertemps Redditch Commercial Full time

    World leading manufacturer based in Solihull are recruiting for an Export Customer Service to join their growing busy department dealing with International Customers providing an exceptional customer service experience. **Responsibilities**: - Proactive and reactive customer service and Sales communications - Process orders - Produce all necessary export...

  • Customer Servicing Officer

    5 days ago

    Shirley, United Kingdom Outsource UK Full time

    **Role -** **Customer Servicing Officer** **Salary - £21,500 per annum** **Location - Shirley, Hybrid** This role is for one of our biggest banking client based in Shirley. The purpose of the role is to respond to customers and process information in response to their written enquiries and requests regarding their accounts. This will involve dealing...

  • Customer Service Advisor

    5 days ago

    Shirley, United Kingdom Halfords Full time

    **Job no**: 560697 **Work type**: Full time **Site**: Shirley **Categories**: Autocentre Colleagues **Location**: West Midlands **Salary**: £27,936.48 per annum + bonus **Business Area**: Autocentres - £27,936.48 per annum + bonus - 5 days a week - Earn extra with our refer a friend scheme - T&C’s Apply This is a really exciting time to join our...

  • Optical Assistant: Customer Care

    7 days ago

    Shirley, United Kingdom Specsavers Full time

    A well-known optical retail chain is seeking passionate individuals to join as Optical Assistants. The role involves welcoming customers, providing assistance, and continuous learning through extensive training within the team. This opportunity offers full-time hours, competitive pay rate up to £12.41 per hour, and several employee benefits including...

  • Customer Support Officer

    2 weeks ago

    Shirley, United Kingdom Outsource UK Full time

    **Customer Support Officer - Savings** **Shirley, Birmingham** **£25,500 basic salary** **37.5 hours - Monday to Sunday, office hours 8am - 10pm (you will work on a rota basis)** **Hybrid working available** Outsource UK is seeking a Customer Support Officer to work for a leading UK Specialist bank within their savings team. If you have excellent customer...

  • Optical Assistant

    7 days ago

    Shirley, United Kingdom Specsavers Full time

    Optical Assistant – Specsavers Parkgate Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place. We’re seeking passionate, hard‑working candidates with previous optical experience who can confidently welcome and help customers as they walk through the doors. Our team provides extensive...

  • Assistant Manager

    1 week ago

    Shirley, United Kingdom Appcastenterprise Full time

    This role is based at our Shirley centre and is full time, working 44 hours per week. A Halfords Autocentre Assistant Manager is a real team player. Technically skilled and focused on delivering a first class customer experience, you will already have experience as an Assistant Manager, Workshop Controller or Senior Vehicle Technician. Yourskilled support...

  • Assistant Merchandiser

    5 days ago

    Shirley, United Kingdom Associated Independent Stores Ltd Full time

    Are already an experienced Assistant Merchandiser? Or a Senior Merchandise Administrative Assistant looking for the next step in your career? Are you analytical with strong numerical and problem-solving skills? Can you work to deadlines with great attention to detail? Do you have excellent organisational skills with the ability to stay focused on assigned...

  • Optical Assistant

    5 days ago

    Shirley, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Store: Parkgate, Solihull** **Salary: Competitive dependent on experience + Bonus** **Hours: Full time (39 hours) - Weekend work is essential** **_ Previous Optical experience is essential for this role_** Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing...