Contact Centre Agent
1 week ago
***
- Enjoy customer service but don’t like cold calling? Look no further Join a supportive and team-oriented organisation, in a long-term role, where you can utilise your passion for customer service without the pressure of cold calling.
- In this Contact Centre Agent role, you will be:
- Making outbound telephone courtesy calls to customers who have signed up to the service and expecting contact.
- Dealing with referrals, qualifying calls, gathering information about their background and properties to see if they qualify
- Taking inbound calls from customers with queries on the process, providing updates etc.
- Ensuring all customer contact details are recorded accurately and correctly using bespoke CRM systems, Google Suite, SharePoint
- We would love to hear from you if you have the following:
- Call centre / customer advisory experience
- Excellent telephone and customer service skills
- Good IT skills including Word, Excel and Outlook
- Ability to remain focused in a busy and fast paced environment while meeting KPI’s
- Strong attention to detail and accuracy
- What’s on offer:
- Starting on £12 per hour
- Temporary 6 month basis - with review and potential to go permanent for the right person
- Benefits including weekly pay, holiday pay, Ffit Conwy membership discount and more
- Full & part time hours available - typical hours are 9am to 5pm but can be flexible. (Elements of working to 8pm)
- Based in the centre of Llandudno and is accessible using public transport
- Training provided
- If you're ready to take your customer service skills to the next level in a supportive and team-oriented environment, we want to hear from you today
-
Local Property Agent
2 weeks ago
Conwy, United Kingdom Rayner Personnel Full timeLeading tech-led Estate Agency brand is looking for a Local Property Agent for the Conwy area. You will bring your passion for property and exceptional customer service skills to ensure customers are supported along their property journey. With a competitivesalary, transparent commission structure and the added benefits that come with working from home,...
-
Property Viewing Field Agent
6 days ago
Conwy, United Kingdom FieldConnect Limited Full time**Job description** Job description **THIS ROLE IS IDEALLY SUITED TO THE RETIRED OR AN ACTIVE FREELANCER** **IF YOU HOLD, OR ARE LOOKING FOR A FULL-TIME POSITION YOUR APPLICATION WILL BE REJECTED** FieldConnect was formed in 2018 and is a multi-channel field service provider with over 250 Field Agents covering England, Scotland, Wales and Northern...
-
Community Support Worker
1 week ago
Conwy, United Kingdom TheFDF Centre for Independent Living Full timeWorking with older people many of whom are disabled to encourage access to the local community, this will involve attending local social groups identifying those in need experiencing loneliness and isolation referring to our advice workers. Responsible for finding and making contact with social groups and other local activities, within the Conway area, a...
-
Immersion Education Supporting Teacher
5 days ago
Conwy, United Kingdom Educators Wales Full timeSalary: Teacher's Pay Scale MPS-UPS (STPC) Work base: Canolfan Iaith, Dolgarrog/Schools We wish to appoint an enthusiastic teacher to work within the Welsh language immersion provision in Conwy. The Welsh language service, which sits within the Education Improvement Service, is committed to providing high quality education and support to pupils who have...
-
Activities and Events Co-ordinator
2 weeks ago
Conwy, United Kingdom Hafal Full timePlan, organise, manage and coordinate various types of events which would fit the requirements of the Peer Mentoring project.*** - To provide a detailed schedule of volunteer events, which include venues, timings and collection points. - Manage various risks associated with volunteering and the events being held and maintain updated risk assessments. -...
-
Receptionist
3 days ago
Conwy, United Kingdom SuperTemps Full timeJoin a well-established organisation providing high levels of administrative and reception support throughout the organisation, whilst working as part of a team and developing your skills and experiences. - In the Receptionist job, you will be: - Providing comprehensive and efficient first point of contact for residents and visitors via telephone, in person...
-
Conwy, United Kingdom Nacro Full time**CRITICAL INTERVENTION WORKER** **Job Type - Permanent / Full-Time** **Hours - 35 hrs per week (plus 5 hours paid lunch breaks)** **Salary - £25,584 per annum** **Location - Conwy** Our critical time intervention service supports vulnerable people who are homeless and residing in temporary accommodation with multiple co-occurring needs to stabilise...
-
Support Worker
1 day ago
Conwy, United Kingdom Nacro Full time**SUPPORT WORKER** **Hours - 24 hrs per week** **Salary - £12,425 per annum** **Location - Conwy** **Number of roles available - 2** Our Conwy resettlement service helps vulnerable people who are homeless or are threatened with homelessness, to live independently. We can offer employment within an established team that employs a non-judgemental...
-
Critical Intervention Worker
1 day ago
Conwy, United Kingdom Nacro Full time**CRITICAL INTERVENTION WORKER** **Job Type - Permanent / Full-Time** **Hours - 35 hrs per week (plus 5 hours paid lunch breaks)** **Salary - £20,710 per annum** **Location - Conwy** Our critical time intervention service supports vulnerable people who are homeless and residing in temporary accommodation with multiple co-occurring needs to stabilise...
-
Information Assistant
2 weeks ago
Conwy, United Kingdom SuperTemps Full timeJoin a well-established organisation providing high levels of administrative and reception support throughout the organisation, whilst working as part of a team and developing your skills and experiences. - In the Information Assistant job, you will be: - Providing comprehensive and efficient first point of contact for residents and visitors via telephone,...