Current jobs related to Customer Service Representative - Ellesmere Port - The Business Connection
-
Customer Service Representative
1 week ago
Ellesmere Port, United Kingdom Proactive Personnel Ltd Full time**_Customer Service Representative _** Do you want to work for an established, growing company who are at an exciting stage of it’s development? If you are interested in a career within Customer Service, then this role is for you The position is based in Ellesmere Port and are looking for an individual to join their Customer Service team. **You will...
-
Customer Service Representative
2 weeks ago
Ellesmere Port, United Kingdom Survitec Group Limited Full time**Customer Service Representative** **LOCATION**:Ellesmere Port **EMPLOYMENT TYPE**:Permanent **JOB DESCRIPTION** **Customer Service Representative** **Job Family - Customer Service** This family is dedicated to supporting the customer before, during and after their purchase. They own and manage all in-bound and outbound reactive customer channels;...
-
Customer Service Representative
1 week ago
Ellesmere Port, United Kingdom PSi Talent Full timeA fantastic opportunity for a Customer Service Representative to join a progressive, innovative company with 25 years’ industry leading experience. Based within exceptional, modern offices, the Customer Service Representative will be rewarded with 23 days’ holiday, increasing with service to 30 days; quarterly staff awards and long service rewards;...
-
Ellesmere Port, United Kingdom Cheshire West and Chester Council Full timeLibraries - Specialist Customer Services Representative Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its many customers and communities. West Cheshire is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. You...
-
Client Services Representative
5 days ago
Ellesmere Port, United Kingdom Barbour ABI Full timeOverviewJoin the Client Services Representative role at Barbour ABI. This permanent position focuses on delivering exceptional client service and driving renewal opportunities within a defined portfolio.ResponsibilitiesProvide an unrivalled account management service to your allocated set of clients.Understand client needs and map them to the Barbour ABI...
-
Sales Representative
2 weeks ago
Ellesmere Port, United Kingdom Rappel Limited Full time**Overview** Position: Sales Representative Location: North West & Surround Regions. Type: Full-time, Permanent. Working Hours: Monday - Friday. **Salary**: £27,000.00 - £30,000.00 per year + Performance Bonus. Benefits: Company Car / Car Allowance, Company Pension. **The Role** Established in 2015, Rappel are a small but developing company that...
-
Customer Service Representative
2 weeks ago
Port Talbot, United Kingdom CanDo Laundry Services Full time**Customer Services Representative** Days: Monday - Friday Time: 8:30am - 5:00pm 30 minute lunch break As a Customer Services Representative you will be supporting the customer services team and working alongside our sales and finance functions. Maintaining the existing customer base whilst growing the external opportunities. A focus on retention and...
-
Customer Service Representative
2 weeks ago
Ellesmere Port, United Kingdom Club 3000 bingo Full timelooking for someone who is keen to learn and flexible to join our big friendly team. There is a lot of chances to progress with in this company. **Job Type**: Part-time Part-time hours: 16-20 per week **Salary**: From £10.50 per hour **Benefits**: - Discounted or free food - Employee discount Schedule: - 8 hour shift Work Location: In...
-
Customer Service Advisor
2 weeks ago
Ellesmere Port, United Kingdom Inchcape Full timeJob Introduction**Sales & Customer Service Advisor - Audi Contact Centre Cheshire Oaks** This Position is full time working 24 hours per week, working a variation of shifts between 8am - 6pm Monday to Friday and Saturday 8.30am - 1.30pm. As sales & customer service agent you will ensure the highest level of customer satisfaction and care at all times. You...
-
Customer Service Advisor
2 weeks ago
Ellesmere Port, United Kingdom The Business Connection Full timeOur client is a global leader in producing products and services and is pursuing it’s vision to become the world’s best performing customer service company within their sector. The company ensure you have the opportunity to grow and thrive - service andleadership are the core of everything they do. They are now looking to recruit an experienced Customer...
Customer Service Representative
2 weeks ago
Our client is a global leader in producing products and services and is pursuing it’s vision to become the world’s best performing customer service company within their sector. The company ensure you have the opportunity to grow and thrive - service andleadership are the core of everything they do.
They are now looking to recruit an experienced Customer Service Representative. Are you looking for a role where you can make an impact with a company, that has the customer experience at the heart of everything they do?
Reporting to the Customer Service Manager, you will champion customer engagement, to ensure you deliver a first-class customer experience. You will have many responsibilities, including interacting with customers to provide information in response to enquiriesabout products and services and to meet and exceed customer requirements, being the initial internal contact for supporting dedicated accounts throughout their customer journey.
The core working hours are, Monday to Thursday, 8.15am-5.15pm with an earlier finish on a Friday, 8.15-2.15pm.
The incredible perks:
- Company pension contributions of 7%
Bupa Private Medical Insurance (after qualifying period)
Access to health and wellbeing support such as healthcare, optical and dental discounts
Retirement savings plan (with x5 salary life assurance)
Digital GP
Employee Assistant Plan
Cycle to Work scheme
Colleague discounts on selected shopping, cinema, restaurants, travel and more
Typical accountabilities include but are not limited to:
- Set up and be the lead for customer care on existing accounts
Liaise with customers regarding production, logístical and supply functions
Support Area Sales Managers in respect of their customer care journey
Support the sales function with customer centric projects
Handle incoming calls, general enquires and central inbox management
Product knowledge development and raising of item requests when required
Receive and process sales orders, credits and returns and file documentation for compliance
Import/export shipment transactions/processing
Liaise with internal customers and stakeholders when required to obtain or provide customer related information
Requirements:
- Proven experience of direct sales and customer service delivery is essential
Minimum 5 years within a B2B customer service environment
Competent in full range of Microsoft Office suite
Experience of working in an ERP and or SOP business system
CRM and CDP experience would be an advantage
Education (essential) - 5 GCSEs at Grade C or above in English and Mathematics. (Desirable) at least NVQ III or equivalent in Business Administration or Customer Services
KEYWORDS: customer, manufacturing, production, technical, SOP, ERP, orders, import, export
Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and consideredfor all future vacancies.
We are an equal opportunities agency and welcome applicants from all backgrounds.
We are acting on behalf of the client as an Employment Agency in relation to this vacancy.
