5 Hotel - Front of House Security

**Assist Security** have been established since 1988 in a number of Security sectors including 5* Hotel, Hospitals, Corporate buildings, Luxury retail, High-end Events, Residential, Street Patrols, Intelligence & Investigation, Tourist Attractions, Licensed premises, and Close Protection.

**What are we looking for?**

We are looking for **one day** and **one night** DS Officer who is experienced, professional, and confident to work at one of our 5* Hotels based in Leicester Square. You will be joining a team who's focuses on the guest’s wellbeing and embrace our guest’s sense of adventure while visiting London.

**Pay Rate**:
£12.00 to £15.00

**Shift Pattern**:
4 on 4 off

**Shift Time**:
08:00-20:00 / 20:00-08:00

**Additional Events** - 2-5 events a week - 6 hours minimum

**Responsibilities & Duties**:

- Monitor and control main entrances.
- Adhere to all Health and Safety Regulations.
- Patrol the hotel on a regular basis recording any maintenance/ fire checks around the building.
- Assist guests with room access.
- Respond to accidents and assist guests/ employees during emergency situations.
- Defuse guest disturbances and escort them from the property if necessary.
- May be required to monitor security feeds and conduct daily/ physical hazard inspections.
- Maintaining systems that monitors contractors working in the hotel in accordance with company health and safety policies.
- Maintaining systems that record the issue and receipt of departmental keys, items loaned out to members of staff.
- Supporting evacuations of the hotel during fire alarm situations.
- Maintain the Security Logbook and Incident Reports. Recording goods received out of hours. Monitoring suspicious packages and be aware of bomb and terror threat procedures.
- Ensure hotel facilities and function rooms remain secure and locked when not in use.
- Conduct investigations, gathering evidence, bag searches following a report of misconduct, discrepancies or violations immediately.
- Assist staff investigate and report any allegations of theft, criminal damage, and other incidents to supervisor at the hotel and to your operations manager.
- Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations.
- Complete required shift reports and maintain confidentiality of all loss prevention documents.

**Requirements**:

- Experience working in 5* Luxurious Hotel’s.
- Outstanding verbal and written communication skills.
- Professional & Personable.
- Immaculate Presentation.
- Valid Door Supervisor SIA License.
- Right to Work in the UK
- 5-Year Employment History.
- Emergency First Aid.
- Conflict Management Training.

**What we can provide & additional benefits**:

- 24/7 Control Room.
- App based rostering systems for each of viewing rotas, accepting shifts, holiday management & booking in/ off shifts.
- Additional revenue through overtime work available.
- Career progression.

**Employee Benefits**:

- 24hr GP helpline service.
- Free Professional confidential counselling & welfare advise for careers of dependants.
- Free Financial & Legal assistance and advice.
- Discount codes & vouchers: Cinemas, fashion stores, shoe stores, supermarkets, restaurants, sporting/ entertainment attractions, get-away, gym & leisure, opticians, and technical & electrical stores.
- Strong Management support through regular site visits.

**Salary**: £12.00-£15.00 per hour

Schedule:

- 12 hour shift
- Day shift
- Night shift
- Overtime

Application question(s):

- Are you able to commute to Leicester Square area of Central London?
- Have you previously worked in 5* Hotels, Restaurants, Bars or high-profile events? If so, please describe in more detail...

Licence/Certification:

- DS licence (required)