5 Hotel Night Security Officer

**Assist Security** have been established since 1988 in a number of Security sectors including 5* Hotel, Hospitals, Corporate buildings, Luxury retail, High-end Events, Residential, Street Patrols, Intelligence & Investigation, Tourist Attractions, Licensed premises, and Close Protection.

**What are we looking for?**

We are looking for DS Officer who is experienced, professional, and confident to work at within one of our 5* Hotels based in London. You will be joining a team who's focuses on the guest’s wellbeing and embrace our guest’s sense of adventure while visiting London.

**Pay Rate**:
£10.85 to £12.00

**Shift Pattern**:
4 on 4 off

**Shift Times**:
19:00 to 07:00

**Location**:
Marylebone

**As a Security Officer, **you are responsible for monitoring and controlling entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. You will also be required to inverstigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
**Responsibilities & Duties**:

- Monitor and control staff entrances
- Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
- Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
- Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
- Responsible for checking goods received out of hours
- Maintain system that records the issue and receipt of departmental keys
- Operate, check and monitor the CCTV system
- Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
- Ensure safe passage of cash transfers within the hotel
- Support evacuation of the hotel during fire alarm situations
- Monitor suspicious packages and be aware of bomb and terror threat procedures
- Provide secure storage for guest oversized items
- Ensure hotel facilities and function rooms remain secure and locked when not in use
- Maintain the Security Log Book and Incident Reports
- Investigate and report all allegations of theft, criminal damage and other incidents
- Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
- Liaise with Police in the absence of Security Team Leader
- Report any maintenance or hazard issues to the supervisor on duty
- Adhere to all Health and Safety Regulations
- Patrol all areas of the property and assist guests with room access - Monitor security feeds and conduct daily physical hazard inspections
- Respond to accidents and assist guests / employees during emergency situations
- Defuse guest disturbances and escort from the property if necessary
- Conduct investigations, gather evidence, and facilitate interviews with relevant parties
- Complete required shift reports and maintain confidentiality of all loss prevention documents

**Requirements**:

- Experience working in 5* Luxurious Hotel’s.
- SIA Door Supervisor license
- Outstanding verbal and written communication skills.
- Professional & Personable.
- Immaculate Presentation.
- Good time-keeping.
- Able to follow instructions.

**Uniform**:

- Full clean pressed black suit
- Clean pressed white shirt
- Black tie
- Black polished leather shoes
- **NO** trainers - denim

**What we can provide & additional benefits**:

- 24/7 Control Room.
- App based rostering systems for each of viewing rotas, accepting shifts, holiday management & booking in/ off shifts.
- Additional revenue through overtime work available.
- Career progression.

**Employee Benefits**:

- 24hr GP helpline service.
- Free Professional confidential counselling & welfare advise for careers of dependants.
- Free Financial & Legal assistance and advice.
- Discount codes & vouchers: Cinemas, fashion stores, shoe stores, supermarkets, restaurants, sporting/ entertainment attractions, get-away, gym & leisure, opticians, and technical & electrical stores.
- Strong Management support through regular site visits.

**Salary**: £10.85-£12.00 per hour

Schedule:

- 12 hour shift
- Night shift
- Overtime

Application question(s):

- Have you previously worked in 5* Hotels or high-profile venues? If so, please describe in more detail...

Licence/Certification:

- DS licence (required)