Administrator

3 days ago


Brockworth, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

To provide effective administrative support to the multi disciplinary team. To be the main point of contact for people accessing both the assessment service and the public education aspects of the service. This will involve providing non-clinical advice and information related to referrals and appointments. To develop a thorough understanding of the service and processes used including referral and treatment pathways and links with other services.
Support with identification and escalation of issues which compromise delivery of the agreed pathways and timeframes ie lack of capacity Efficiently use SystmOne (patient database) and other databases to record and track the patients treatment pathway including, clinic appointments and outcomes. Efficiently use appropriate systems to collect, collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, PowerPoint). To produce quality typed work to produce letters, reports etc.
To ensure that all communication is professionally presented, accurate, well-constructed and formatted in line with Trust guidelines. Support with planning and recording of clinics and ensure accurate and any updated information is available to the team within a timely manner. Actively support team meetings, taking notes that are accurate, well written and presented, and effectively distributed in a timely manner. Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented.
To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, to propose changes to working practices to maximise efficient/effectiveness of role.


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