Partnerships Administrator

2 weeks ago

Chester, United Kingdom Forge Holiday Group Ltd Full time

**Forge Your Career With Us As Partnerships Administrator at Our Chester Head Office**
- **Salary**: Up to £24,000 per annum
- **Working Hours**: 37.5 hours per week, 9am until 5:30pm
- **Days of Work**:Working 5 days out of 6, some weekend work may be required.
- **Working Policy**: Flexible hybrid-working policy, with a minimum of two days a week from our Chester head office post probation.
- **Team**: Marketing
- **Reports to**: Senior Partnerships Manager

**About Us**

The Forge Holiday Group encompasses Sykes Holiday Cottages, Forest Holidays, UKcaravans4hire and Bachcare in New Zealand. We unite under four core company values that serve as the foundation of everything we do**:Being One Team, Owning It, Communicating Honestly, Learning, Growing, and Innovating.** These values ensure we remain true to our original ethos and ensure we stay true to our Customers, Owners and colleagues alike.

**About the Partnerships Administrator Role**

This Partnerships Administrator role will be responsible for the administration of third party bookings to ensure the correct processing, recording and communication of bookings, ensuring tasks are completed efficiently and professionally.

**Responsibilities**:

- Completing administrative tasks to support the partnerships team and wider marketing department to ensure an effective and efficient internal service.
- Working alongside our Owners team to ensure property listings are detailed and up to date on our partners
- Providing support to others within the marketing team during busy periods (i.e. Peak periods, sickness and holidays).
- Any other duties within the scope, spirit and purpose of the job as requested by your line manager.

**Skills & Experience**

We are looking for those who can share in our company goals, values and ethos, who can grow alongside us and whose skills can aid our ongoing success

**We ask you to have the following key skills**:

- Strong communication and interpersonal skills
- Ability to prioritise and organise workloads
- Ability to work on their own and as part of a team
- Attention to detail
- Friendly approach to all members of the organisation
- Professional approach to Owner/Customer calls
- Experience working with Excel
- Experience working within an administration and or Finance Department.

**Although standouts will also have**:

- Experience taking payments
- Experience answering queries
- Production of reports
- Other elements of administration.

**Forge Holiday Groups Company Benefits**
- Annual STIP Company-wide Bonus Scheme offering up to an additional 5% of your salary through our performance-based bonus program
- 33 days of annual leave including bank holidays, plus up to 5 extra days with long service
- A day off to celebrate your Birthday
- Two paid Volunteering Days off annually
- One of only 1000 BCORP-certified companies in the UK
- Enhanced Parental leave (24 weeks maternity, 3 weeks paternity at 100% pay)
- Exclusive discounts on stays for you, family and friends
- Discounts and offers with a focus on your overall wellbeing
- Health Cash Plan starting April 2025
- Training & Development programs to set you up for success
- 24/7 mental health support and initiatives
- Access to the gym at our Chester HQ
- Chester HQ has on-site parking and is close to Chester train station
- Employee Savings Scheme transferring directly from your salary
- Long Service Awards
- Hybrid working for selected roles.

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