Customer Services Advisor

4 days ago


Tamworth, United Kingdom Bristan Group Full time

Are you looking to build your career in an industry leading organisation? We are on the hunt for a **Sales Order Processor** to assist our account holders across our retailer’s digital platforms.

Being part of the Bristan team means access to a host of benefits including:

- A competitive salary
- A hybrid working approach
- A generous staff discount across our Bristan and Heritage Bathrooms brands
- Employee perk scheme with discounts available across high street stores, leisure outlets and supermarkets
- Immediate access to our Employee Assistance helpline, providing confidential telephone counselling and legal advice
- 25 days holiday with the opportunity to buy additional days and time off for your birthday

Plus much more

As our Sales Order Processor, you will be responsible for taking in bound calls from our account holders and raising their orders in our internal sales systems. You will be responsible for providing a seamless service to our customers who will require support with stock enquiries, price queries, processing order and confirming information across our retailers digital platform.

This role is perfect for someone who is experienced in customer services in a call centre environment and is looking to develop their career in an award-winning brand.

In addition to being extremely passionate about our customer service, you’ll be perfect for the role if you:

- Have an exceptional attention to detail, you’ll be processing lots of information and accuracy is essential
- Love working in a fast paced environment, providing exceptional customer services as you go
- Have a track record of building relationships, being able to communicate clearly both internally and externally
- Are a quick learner and pick up new systems easily

If you’re looking for a new challenge and you’d love to join us, please submit your details to our recruitment team.

We’re looking forward to welcoming you to the team

**Salary**: £21,826.00 per year

**Benefits**:

- Canteen
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Free flu jabs
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: In person



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