Festive Floor Staff

20 hours ago

Glasgow, United Kingdom The Social Full time

**Job Ref**:SCO5436

**Branch**:The Social

**Location**:The Social, Glasgow

**Salary/Benefits**:Competitive Salary

**Contract type**:Fixed Term

**Hours**:Part Time

**Posted date**:15/11/2024

**Closing date**:17/12/2024

**About Us**:
The Scotsman Group is a leading name in Scottish hospitality, renowned for our vibrant venues and outstanding service. This festive season, we’re gearing up for an exciting time, and we need passionate, energetic floor staff to help us deliver exceptional experiences to our guests. From bustling restaurants to lively bars, you'll be part of a team creating unforgettable moments during the most wonderful time of the year.

**The Role**:
As part of our Festive Floor Staff team, you’ll be at the heart of our festive celebrations. Your role will involve delivering excellent service to our guests, ensuring their experience is seamless from the moment they step through our doors.

**Key Responsibilities**:

- **Provide** outstanding customer service with a friendly and welcoming attitude.
- **Take **orders and serve food and drinks efficiently during peak festive hours.
- **Ensure** tables and dining areas are kept clean and well-presented.
- **Support **bar and kitchen teams during busy periods.
- **Handle** payments and provide an accurate till service.
- **Engage** with customers, offering menu suggestions and answering any queries.
- **Assist **with event setups and special festive functions.

**Requirements**:

- **Prior experience** in a customer-facing role is preferred but not essential.
- **A passion **for delivering excellent customer service.
- **Ability **to work well under pressure in a fast-paced environment.
- **A team player **with great communication skills.
- **Flexible availability**, including evenings, weekends, and key festive dates (including Christmas and New Year).
- **A positive attitude** and a commitment to making the festive season magical for our guests.

**What We Offer**:

- **Competitive** hourly rate with opportunities for tips and overtime.
- **TRONC** electronic tips - Our staff keep 100% of tips earned in venues.
- **Wagestream** - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- **Full training** provided to ensure you're prepared for the festive rush.
- **A vibrant** and supportive work environment.
- **Staff meals** and festive perks throughout the season.
- **The opportunity** to gain experience with one of Scotland’s top hospitality groups.
- **Opportunities **for further employment after the festive period.

**Next Steps**:
**Join the Scotsman Group for a festive season filled with fun, energy, and unforgettable moments**

The Social Glasgow is a Royal Exchange Square institution and is proud to sit nestled amongst a selection of great shops, cafes, bars restaurants. During the day, you will find a relaxing hub away from the hustle and bustle of Buchanan Street, where you can enjoy a wide selection of great quality food. At night, the square is transformed into a bustling location for people out to have a good time and The Social is right there in the middle of it all. Their lights dim, the music fills the space with everything from soulful house to funk and chart, and the cocktails begin to stack on the bar.

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