Director of Service Design and Delivery

2 weeks ago

Northallerton, United Kingdom North Yorkshire Fire & Rescue Service Full time

Director of Service Design and Delivery

**Salary**: LS2 (£71,265 - £81,204). Full time, Permanent

**Working Location**: Police & Fire Headquarters, Northallerton with hybrid working arrangements and travel to sites throughout the region.
- We have an exciting opportunity to lead our newly established independent Service Design and Delivery function within North Yorkshire Fire and Rescue Service (NYFRS). These services were previously provided through a collaborative arrangement with North Yorkshire Police, but will be delivered as an independent function within NYFRS moving forward.
- As the Director of Service Design and Delivery, you will be responsible for leading the design and delivery of an efficient and effective strategic business function for NYFRS, as a member of the Senior Leadership Team. The Service Design and Delivery function includes a number of core business areas:

- Data analysis and insight
- Business assurance
- Change management
- Corporate communications
- Data protection and compliance
- Executive support
- Reporting into our Deputy Chief Fire Officer (DCFO), the successful postholder will develop and implement appropriate strategies and change programmes aligned to the strategic aims and priorities of the service, partnering with both internal and external stakeholders to enable the effective delivery of the Fire and Rescue Plan, the current Risk and Resource Model and Future Community Risk Management Plans.

**Eligibility**
- Educated to degree level (or equivalent)
- Extensive experience in a leadership role, including significant experience of leading corporate services in a complex, dynamic organisation
- An understanding of the social, economic and political environment of the Fire and Rescue Service
- A proven track record in service development and achieving improvements in standards and performance
- Experience of dealing with financial accountability and procurement systems within a public sector environment
- A proven record of building and maintaining productive relationships with stakeholders in a complex multi-agency environment
- Experience of leading complex transformational change programmes
- Experience of the design and delivery of governance and assurance frameworks
- For further information, including the role profile, please view our detailed Recruitment Pack - Recruitment Pack.pdf

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