Fleet Co-ordinator

3 days ago

Derby, United Kingdom Balfour Beatty Full time

**About the role**
Balfour Beatty are currently looking for a **Fleet Co-ordinator** to join our Asset & Technology Solutions (ATS) team based in Derby.

Within this role you'll be required to work cross functionally across the Hub Operations teams, delivering aspects of Operational Fleet support
**What you'll be doing**
As a **Fleet Co-ordinator** you'll:

- Efficient sourcing of external short-term hire vehicles typically generated by gaps in the core fleet availability resulting from (but not limited to); breakdowns, extended downtime and short duration additional requirements.
- Accurately capture and monitor through to resolution HGV Helpdesk incidents, working closely with the wider operations team to minimise downtime and maximise customer satisfaction.
- Develop relationships with the customer and provide them with regular reporting relevant to the Service Desk function.
- Provide prompt resolution to any disputes raised by the customer, liaising with all relevant parties to reach an agreed outcome.
- Ensuring on-going records are amended to reduce the risk of repeat.
- Ensure that records are maintained in compliance with the processes outlined within the Balfour Beatty Business Management System
- Support the Fleet Hub Manager with supply chain management including attendance at planned Operational review meetings.
- Consistently review processes and procedures to ensure efficiency through daily operations: pro-actively suggest improvements to processes where inefficiencies are identified to ensure continuous improvement and enable lean working practices.

**Who we're looking for**
You'll have/be:

- Strong communication, interpersonal and customer relationship skills.
- Capable of prioritising their workload ensuring they deliver what is required within the given timescales.
- Able to demonstrate a tenacious approach to problem solving; investigating all appropriate avenues until such time that resolution is reached.

Ideally, you'll have previous experience within a similar role, although not essential.
**Why work for us**
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

**Why join us?**

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more

**About us**
Asset & Technology Solutions provides innovative, safe and sustainable solutions to the Balfour Beatty projects across the UK. Our wide range of equipment and services includes HGV’s, tower and crawler cranes, piling equipment, CCTV and security services, survey services and drones, suction excavators, sweepers, modular accommodation and much more.

**Diversity and inclusion**

Job Reference: BBUK11341

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