Customer Service Representative

7 days ago


Stockport, United Kingdom Sales Bloom Full time

Oversee customer ordering needs to ensure complete customer satisfaction while managing internal system and inventories needs. Assist management as needed to meet these and other company business objectives

**Responsibilities**:

- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer complaints in a friendly and efficient manner.
- Maintain customer records and update account information as needed.
- Identify and escalate priority issues to appropriate personnel.
- Provide feedback on the efficiency of the customer service process.

**Job Types**: Full-time, Permanent

**Salary**: £21,036.00-£22,473.00 per year

**Benefits**:

- Employee mentoring programme

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Stockport, SK1 1HE: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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