2nd/3rd Line Support
24 hours ago
**2**nd**/3**rd** Line Support Engineer - Preston - £30 - 35K**
My client is a well-established market leader in their sector, with sites spread across the UK. They are on the lookout for an 2nd/3rd Line Engineer to join their growing IT team. This position is perfect for someone who wants every day to be different and travel to sites across the UK occasionally.
You will be working as a 2nd/3rd Line Support to provide remote and onsite IT support to internal staff.
The ideal 3rd Line Engineer will have:
- Windows Server
- Good knowledge of virtual environments, VMWare, and Hyper-V
- Office 365 (SharePoint, Exchange, and Teams)
- Windows OS 7 & 10
- Strong knowledge of Active Directory
- Knowledge of Group Policy, DNS, and DHCP
Key responsibilities include:
- Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Office 365, and backups
- Providing technical advice, training, and support to staff to enable them to make effective use of systems.
- Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner
- Monitoring and maintaining of all key systems including switches, virtual & physical server environments and backups.
- Line manage and take responsibility for the work of the ICT support staff.
- 2nd/3rd line support.
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**Line Support - Preston - £30 - 35K
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