2nd Line Support Engineer
1 week ago
**2nd Line Support Engineer**
**Preston**
**£25,000 - £30,000 DOE**
LJW Solutions are currently working with one of the top 200 law firms in the UK based on revenue. They are looking for a 2nd Line Engineer where you will play a pivotal role in providing IT Support across there sites across Lancashire.
**What are we looking for?**
- 1-2 years’ experience within a similar role.
- Strong problem-solving abilities.
- Knowledge of Windows 10, Windows Server & Mac operating systems.
- Experience in networking & firewalls
- Experience with VOIP telephony solution
- MS-100 (Microsoft 365 Identity & Services)
- MS-101 (Microsoft 365 Mobility and Security)
- CCNA (Cisco Qualified)
**What will you be doing?**
- Serving as second line support to first line IT support representatives
- Installing, configuring and maintaining software and hardware components of computer and network systems.
- Diagnosing and troubleshooting software and hardware issues.
- Repairing and replacing damaged computer and network components.
- Supporting people whenever they encounter challenges with computers and network devices.
- Maintaining and updating technical documentation regularly.
- Assisting the Technical services manager with project related tasks.
**What is in it for you?**
- 28 days holiday plus bank holidays
- Hybrid working
- Life Assurance of x2 annual salary
- Pension scheme
- Voluntary Cash Plan Scheme - to assist with dental & optical bills
- Eye Care Vouchers
- Discounted legal services, client Introduction scheme
Sounds like the role for you? Then **APPLY NOW** And Josh will be in touch shortly.
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