Shop Supervisor
2 weeks ago
**Shop Supervisor**
**About Us**:
Synthire is a dedicated recruitment consultancy firm specialising in connecting talented individuals with the right opportunities. We are currently partnering with a prestigious Gifts and hardware retail store, renowned for its high-quality retail products and offerings and commitment to exceptional customer service.
We are actively seeking a Shop Supervisor to play a key role in managing the hardware and gift’s retail operation and delivering outstanding customer service.
**Key Responsibilities**:
- Lead and guide the sales and shop team to excel in delivering exceptional customer service.
- Develop and monitor work schedules, optimizing coverage for store efficiency.
- Collaborate with the owner and managers to enhance the overall customer experience.
- Assess staffing needs, recommend hiring or training initiatives, and maintain optimal staffing levels.
- Provide regular reports on departmental activities, sales performance, and progress toward targets.
- Handle customer inquiries and address complaints to ensure a positive shopping experience.
- Perform general clerical duties and prepare sales invoices.
**Requirements**:
- Proven two years’ experience in a supervisory role within a retail environment.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Familiarity with inventory management and sales reporting.
- Ability to thrive in a fast-paced and customer-focused setting.
**How to Apply**:
**Salary**: Up to £26,200.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: AGL45
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