Veterinary Receptionist

Veterinary Receptionist (Part-Time)
- MBM Vets, Kilmarnock, Ayrshire, Scotland- Discipline: Non-clinical Support- Part Time- up to £17,908 DOE per annum.- A fantastic opportunity has arisen for a Small Animal Receptionist to join our friendly and supportive team at MBM Vets. We are seeking a dedicated, caring, and motivated Receptionist to fill this role, and in return we offer great support, exciting career development and a healthy work-life balance. You will mainly be based out of our Kilmarnock branch, but shifts in our Mauchline and Beith branches will be required.**What will the role entail?**:

- We expect each colleague to present a professional approach and smart appearance.
- Deal with clients face to face and on the telephone in a confident and professional manner
- Work with the Practice management system to ensure bookings are accurate and clients details are up to date
- Work with the Clinical team to provide the best service for the clients
- Follow company initiatives to enhance the clients experience
- Keep up to date with all relevant communications

**About the rota and salary**:
Shifts will vary between the hours of 8:30am and 7:00pm. Ideally, we have up to 30 hours per week available, with a Saturday rota (8.30-13.00) and no OOH, but should you require less hours we will also consider this.The salary will be up to £17,908 DOE per annum.**About MBM Vets**:
MBM Veterinary Group is a large, friendly, long-established practice, close to the beautiful Ayrshire coast with convenient road and rail links to Glasgow and central Scotland. We have practices in the towns of Kilmarnock, Mauchline, and Beith thus covering a wide area within Ayrshire. We have dedicated teams providing small animal, equine, and farm veterinary services. The area provides an excellent base for those enjoying outdoor pursuits including equine sports, water sports, cycling, hill-walking, and golf.- We have all the usual gadgets including digital and dental radiography, multiparameter anaesthetic monitoring machines, ultrasonography including colour doppler, endoscopy, ECG and electrocautery. Additionally, we run a comprehensive in-house laboratory that includes: FNA cytology, full haematology and biochemistry, as well as Idexx Catalyst for in-house cortisol, CRP, fructosamine and progesterone. We also carry out in-house urinalysis which includes dipstick, specific gravity, microscopy and urine protein:creatinine ratio. All of this is facilitated by a daily dedicated lab nurse allowing efficient and rapid work-up of cases in-house.We are also a VetsNow OOH host practice, meaning that patients requiring 24-hour hospitalisation can be kept in-house without the need for organising transportation of potentially sick animals or those still recovering from anaesthetic.**Our team and culture**:
Working in our small animal team across the three branches we are currently a team of 20 full and part-time Veterinary Surgeons, including a cardiology certificate holder and two others studying certificates in surgery and in medicine, as well as plenty of proud general practitioners.- We have 16 full and part-time Registered Veterinary Nurses, 4 Animal Nursing Assistants, and 14 Reception team members.We care deeply about the quality of care and welfare of our patients, and pride ourselves in being able to offer a wide range of medical and surgical services “in-house”, while maintaining excellent relationships with referral partners for those trickier cases.**In addition to a competitive salary, you will benefit from**:

- 6.6 Weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet careMBM Vets, Kilmarnock
- 21 Hill Street, Kilmarnock, Ayrshire, KA3 1HF, United Kingdom

**Animals treated**
- Small animals- Farm animals- Equine***

**Any questions before ing?**:

- Speak to Lucie Brownsword from our recruitment team who would be happy to help you with any questions you have before ing for this role.

**Talent Executive**:

- Lucie Brownsword