Residential Experience Officer

5 days ago

Nottingham, United Kingdom University of Nottingham Full time

In the role of Residential Experience Officer - Health and Wellbeing, you will assist in the fulfilment of the Residential Experience Teams objectives, relating to promoting and supporting positive student health and wellbeing within the University’s residential community.

You will achieve this through acting as a first point of contact for students, to discuss any concerns that may require investigation or support. You will provide assistance to students in partnership with other departments and services as appropriate, and in line the framework of University policies and procedures. You will also contribute to and help to facilitate initiatives that seek to improve or support student health and wellbeing in halls.

In this role you will be responsible for maintaining a proactive, reassuring, and visible wellbeing presence within all Halls of Residence. You will ensure effective working relationships are in place with the various teams that operate in the Halls including Porters and Security.

The role will include responding to and investigating wellbeing concerns and incidents within halls, conducting wellbeing checks, as well as assisting in the management of student wellbeing caseloads and facilitating the provision of ongoing support. A key part of the role involves completing reports and updating departmental records and databases.

You will be a team player as the role requires you to work collaboratively with a range of internal and external stakeholders relating to a range of health and wellbeing related topics. You will be effective at problem solving, have excellent written and verbal communication skills and be positive, approachable and proactive.

The hours of work will be 7 days a week on a rolling rota which consists of 3 shifts on and 2 days off. The post is working in the evening and the hours are 6pm until 3am. This role requires driving the work van to visit students and staff at all our campuses so a driving licence will be required. The position is offered on a permanent basis. Job share arrangements may be considered.

For successful international applicants, we provide financial support for your visa and the immigration health surcharge, plus an interest-free loan to help cover the cost of immigration-related expenses for any dependants accompanying you to the UK. For more information please see the our webpage on Financial support for visas and the immigration health surcharge.

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