Sales Progressor

**Job Title: Sales Progressor (FTC)**

**Department: Resales**

**Location: Head Office - Bournemouth**

**Salary: Competitive + Benefits**

**Contract - Up to 12 Month FTC**

**Are you a highly organized individual with a knack for multitasking and a passion for real estate? We want you on our team**

**Primary Job Purpose**:
As a Sales Progressor, you will be the key liaison between all parties involved in the sale process, ensuring a smooth transition from agreement to exchange and completion. Your role is vital in managing client expectations and keeping everyone informed and satisfied.

**Key Responsibilities**:

- ** Transaction Management**: Monitor and progress transactions from sale agreement to exchange and completion.
- ** Liaison**: Communicate with estate agents, solicitors, buyers, sellers, and internal departments.
- ** Database Management**: Maintain detailed notes on the Resales system.
- ** Persistence**: Show determination to meet exchange deadlines.
- ** Customer Service**: Make courtesy update calls to clients and handle general inquiries.
- ** Scheduling**: Book appointments for Field Resale Negotiators.
- ** Team Support**: Assist the Resales team with various duties during busy periods.

**Health and Safety**:

- Ensure personal and team safety by adhering to company health and safety policies.
- Report any safety concerns to your Line Manager immediately.

**Person Specification**:

- ** Education & Qualifications**: GCSE level or equivalent in English and Mathematics. Administrative qualifications are a plus.
- ** Skills & Competencies**:

- Excellent administrative and office skills.
- Proficiency in Microsoft Office and computerised databases.
- Highly organized with strong multitasking abilities.
- Effective negotiation and relationship-building skills.
- Strong verbal and written communication skills.
- Positive attitude and a proactive approach.
- Customer service oriented.
- ** Experience**:

- Prior experience in property or conveyancing is advantageous.
- Sales environment experience is a plus.

**Why Join Us?**
- Be part of a dynamic team in a fast-paced environment.
- Continuous professional development and training.
- Opportunity to work in a rewarding role that directly impacts client satisfaction.
- McCarthy and Stone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of November 2021, McCarthy Stone operates 475 developments across the UK for more than 20,000 people.

We believe in championing the role, wellbeing and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2022 as well as making the Great Place to Work Wellbeing list