Sales Progressor

The Vacancy
We are seeking a dedicated and experienced Sales Progressor to coordinate the sales progression process across various tenure options. This role is a key touchpoint in our customer journey—focused on achieving results while building and maintaining strong stakeholder relationships.

We are particularly interested in candidates with experience in residential property sales, estate agency, conveyancing, housebuilding, or shared ownership/housing associations. A deep understanding of the legal and procedural aspects of property transactions is essential. Experience in fast-paced, customer-focused environments - such as sales progression in estate agency or real estate sales administration - will set you apart.

Your negotiation and problem-solving prowess will help you tackle challenges head-on and deliver creative solutions. With outstanding communication skills, you will engage seamlessly with teams, stakeholders, and customers. Plus, if you are confident in CRM systems, and have advanced knowledge of Excel and Word, we want to hear from you.

This is an exciting opportunity to play a pivotal role in a dynamic sales environment, helping customers move confidently through the sales process while upholding the highest standards of compliance and customer care.

Financial
We will give you:

• Competitive salary
• Company pension scheme
• Life Assurance

Lifestyle/Health & Wellbeing

• 24 days holiday (rising to 28) plus Bank Holidays
• Hybrid working
• 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
• Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
• Colleagues Benefit Booklet with a range of store offers discounts and promotions
• Family Friendly Policies
• Excellent development opportunities

Your Impact

• Coordinate Sales Progression: Handle the end-to-end process for various tenure options, working to provide smooth and efficient progress of the sale, and compliance with legislation
• Customer Excellence: Deliver an outstanding experience that leaves customers satisfied and engaged.
• Data Management: Maintain accurate CRM records, and at times prepare forecasts and reports that identify risks and resolve issues proactively.
• Legal & Compliance: Stay up to date with the latest regulations.
• Collaborate: Work with internal teams and external stakeholders, including conveyancing professionals, to ensure an integrated approach.
• Grow & Develop: Participate in training to expand your skills and stay ahead of industry trends.

Your Attributes
You Will Have

• Knowledge of conveyancing process, and the part exchange processes.
• Proficiency in Microsoft Office and experience with Alto (or similar CRM systems).
• Experience in the property or conveyancing industry is a plus.

At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.
All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.
About Us
As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list