Repairs Coordinator

23 hours ago

Glasgow, United Kingdom Happy Lets Full time

Happy Lets are a small, friendly and professional team dealing with Residential Lettings and are looking for a Repairs Coordinator to support the maintenance department in our busy Glasgow West End office. If you are looking for an exciting opportunity to work in a fast-paced, varied and challenging role with room for progression, this is the ideal role for you.

Your main duties will include:

- Logging and monitoring all jobs on SME Professional (software system)
- Co-ordinating all reported repairs e.g., assisting tenants with troubleshooting, instructing jobs, chasing up contractors to ensure jobs are complete, arranging access with tenants, updating landlords and seeking authorisation for works where necessary, liaising with factors and insurance companies
- Adding repair invoices to the system
- Managing safety checks and certification/compliance
- General daily administrative duties providing office support in answering phone calls, dealing with enquiries, taking payments etc

As well as the above, it is of utmost importance that the following are carried out as a part of the role:

- Updating the system (SME Professional) on a daily basis to monitor and maintain property records
- Ensuring that the company policies are upheld at all times whilst carrying out your duties
- Promoting company mission and philosophy to all prospective and current landlords and tenants
- Building up strong relationships with all parties to gain trust and to keep the reputation of the company as the best in the local area
- Ensuring compliance with ARLA Propertymark, GDPR and company code of conduct at all times.

Due to the high volume of responses we receive, we regret that we may not be able to reply to all applicants and would like to thank you in advance for your interest in our vacancy.

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Lettings or Maintenance: 1 year (preferred)

Work Location: In person

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