Office Administration

2 days ago

Cardiff, United Kingdom Synergie Full time

We are thrilled to announce an opening for a charismatic and super-organized administrator to join our award-winning team at Wales' largest promotional merchandise company. We are seeking an Administration & Sales Support professional who can think ontheir feet and excels at connecting with people.
As we approach an exciting time of growth and change, we need a dynamic, self-motivated individual with strong analytical skills and a background in administration and customer service to help us achieve our goals. This is an excellent opportunity to becomepart of a passionate team and contribute to our continued success.

**Responsibilities**:
? Provide administrative support to the sales team, including data entry, preparing sales reports, and maintaining customer records in the CMS system
? Assist with order processing, including generating quotes, processing purchase orders, and coordinating shipments with the logistics team
? Respond to customer inquiries and provide exceptional customer service, including handling complaints and resolving issues
? Coordinate and schedule meetings, appointments, and travel arrangements for the sales team
? Support the marketing team with trade show planning and execution, and help manage marketing materials inventory
? Assist with general office administrative tasks, such as answering phones, filing, and ordering office supplies
? Add new products to the website, including writing product descriptions, uploading images, and creating pricing information
? Update pricing information for existing products as needed
? Ensure all website content is accurate and up-to-date
? Update website content using a content management system (CMS)
? Collaborate with other departments, such as marketing and sales, to ensure website content is accurately updated
**Requirements**:
? Strong organizational skills and attention to detail
? Excellent written and verbal communication skills
? Proficiency in Microsoft Office and experience with CRM software
? Customer service and/or sales support experience is preferred
? Ability to work independently and as part of a team in a fast-paced environment
Acorn by Synergie acts as an employment agency for permanent recruitment.

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