Team Aligned Administrator, Diabetes

The provision of a comprehensive administrative service to the Long Term Conditions Service to achieve effective and efficient service provision across Diabetes and Diabetes Structured Education Service. The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role. The post holder requires the ability to work under pressure, with conflicting demands at times, and must be able to communicate sensitively and effectively with a wide range of people including patients, medical staff and colleagues. The post holder will be required to cover for other admin colleagues during periods of absence. To accurately maintain and keep secure patient health and staff records/systems in line with policy and standard operating procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law. To plan and organise appointments, meetings, clinics, diaries, and activities to ensure that standards of service appropriate to the area of work are met. To produce clinical correspondence e.g. letters, reports, from a variety of sources including documents and digital dictation - uploading patient records to the clinical system. Collect and distribute external post and scanning patient correspondence to the clinical system. Co-ordinate the extraction, validation, reporting and data cleansing of data from the organisation’s various IT data systems. Maintain and update Medical Devices asset list, liaising with technicians to arrange annual servicing and calibration checks of all appropriate devices. Raise requisitions using E-Procurement, sourcing items, receiving and receipting goods. Prioritise and manage own workload to meet the needs and requirements of the service demands. The post holder will provide co-ordination of staff, patients, venues and resources for allstructured education courses across Diabetes Countywide Service To organise and prioritise clinicians work schedules and work with minimumsupervision. To maintain and develop skills and knowledge to deliver structured education toDiabetes patients. What can we offer you? - Our SOOTHE resources are supporting staff across the trust with their physical and mental health. In addition to the support offered from our occupational health provider Team Prevent. - Counselling support and lifestyle information with advice on a variety of personal matters - Annual Big SOOTHE week provides time to reflect on the demands following the pandemic and connect with others to feel able to face future challenges as we move forward. - "In our Gift" provides a platform for your voice to be heard to implement change - Purchase additional annual leave as well as wellbeing days - Career development opportunities and coaching - Access to in house training programs, leadership management and NVQ qualifications as well as our wellbeing and recovery college - Innovative research training program entitled STARS (Supporting the advancement of Research Skills) - Flexible working wherever possible including opportunities for homeworking - Opportunities to connect of important issues such as Sustainability and digital working - Empower and engage our staff with LOVE awards, LOVE long service awards and STAFF Surveys - Cycle to work scheme - Commitment to create a more diverse and inclusive organisation through our Staff Equality Network - NHS pension scheme - You would be eligible for NHS discounts including blue light card and red guava Please find attached Job Description and Person Specification to obtain a detailed job description and understand the main responsibilities of this role.