Team Administrator

1 week ago

StokeonTrent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

Team Administrator - Band 3 - Part Time 30 Hours/Week - Bennett Centre:
Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administration role? Then come and join us at the Bennett Centre. We have an exciting opportunity for an experienced Team Administrator within our secretarial team
Applicants need to be qualified and proficient at minute taking and audio-typing and have a working experience of digital dictation.
**In return we can offer you**:
A supportive & friendly working environment
Active encouragement to learn and develop within your role
Dedicated career pathways and great opportunities for continuing professional development
Commitment to, and support for your wellbeing
**NOTE - PREVIOUS CANDIDATES NEED NOT APPLY**
This role is to provide a comprehensive administrative support service to the assigned Team, cross-covering for peers in other Teams as required.
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world’s first ‘carbon net zero’ national health system by 2045 ( Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our “Proud to be Green” engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme”.
- Responding to appropriate requests for information
- Acting on correspondence - responding to, or referring to the appropriate person
- Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. staff, students, external parties)
- Liaison with partner services and organisations
- Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing
- Handling telephone queries and directing as appropriate.
- Assisting patients/clients/relatives during incidental contacts such as phone calls.

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