Ward Administrator
2 weeks ago
To provide administrative support to the emergency department nursing team, to support the provision of safe high-quality care.
Provides an administration service to the ward team and associated teams, including the patient and their relatives for an individual ward.
Support Ward Manager with administrative tasks relating to Healthroster, Electronic Staff Record system and other administrative duties.
Demonstrates and supports the training to other ward administrators and apprentices.
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Must be able to demonstrate the English language proficiency required for this post.
Act as first point of contact responding to telephone calls from relatives/carers requesting information regarding patient condition and booking visiting slots.
With all wards and departments when organising appointments, transport, data collection, tracing and retrieving medical records
Deals with enquiries from clinical staff, and the public, concerning admissions, discharges and transfers.
Verbally handover information on non-clinical matters received as part of work.
Assist with rostering i.e. entering and adjusting shifts as directed by the Ward Manager. Retrieval of rotas if requested and assisting with E Rostering.
Respect and promote the individuality, dignity and independence of patients / family /carers.
Take part in in-service activities in order to enhance practice and personal development.
Be aware of the security of premises.
Ensure safe custody of patient’s property and valuables.
Participate in audit and quality initiatives as required.
To be aware of and adhere to policies and procedures.
To undertake mandatory training requirements and support Ward Manager in the ESR booking of the clinical teams training.
Assist in ensuring that a safe environment is created and maintained for all patients and fellow workers.
Maintain high standards of cleanliness in accordance with Infection Control Policy.
Work in accordance with Health and Safety standards and protocols and comply with departmental policies and procedures.
Effectively communicate with the multi-disciplinary / multi-departmental teams.
Effectively communicate with all administration teams, nursing staff, patients, relatives and carers
-
Ward Clerk
7 days ago
Cramlington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeTo join the busy ward clerk team based on Ambulatory Care at NSECH within the Emergency Surgery and Elective Care Business Unit. To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals. To facilitate good communication with other wards and departments...
-
Ward Clerk
2 weeks ago
Cramlington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeAn opening has become available for a friendly and enthusiastic Ward Clerk to join our busy Maternity Team. The post holder may also be asked to provide cover at a variety of bases across the trust sites depending on staffing requirements. This post is full time, Monday - Sunday working shifts between 7.00am and 21.00. To provide a reception service, acting...
-
Ward Clerk
1 week ago
Cramlington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeWe are seeking to recruit 3 part-time ward clerks to join our existing team within Medicine & Emergency Care. The successful post holders will be based at The Northumbria Emergency Care Hospital and will provide day to day admin support to the wards. Shift working is required between the hours of 0800-2000, 7 days per week including all bank holidays on a...
-
Relief Ward Clerk
1 week ago
Cramlington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeAn exciting opportunity has arisen for a hardworking, enthusiastic and motivated individual to join our busy Surgery wards based at Northumbria Specialist Emergency Care Hospital. This post is part time and will cover The Birthing Centre, Ward 1 and ward 15. The shifts will be on a rota basis and will cover a range of long days and weekends. Previous...
-
Ward Clerk
2 weeks ago
Cramlington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeAn exciting opportunity has arisen for a hardworking, enthusiastic and motivated individual to join our busy Surgery wards based at Northumbria Specialist Emergency Care Hospital (NSECH). This post is full time fixed term 12 months, it will cover The Birthing Centre, Ambulatory Care Unit, and Wards 1 and 15. The shifts will be on a rota basis and will cover...
-
Ward Reception
2 weeks ago
Cramlington, United Kingdom NHS Full timeA local healthcare organization is seeking a friendly and enthusiastic Ward Clerk to join their busy Relief Team. In this full-time role, you will provide reception services, handle admissions and transfers, and support unit staff. Previous office experience and a good understanding of data protection are essential. Working shifts are between 7.00am and...
-
Housekeeping Assistant
2 weeks ago
Cramlington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeWard 16 is a 21 bedded antenatal and postnatal ward looking after a complex caseload. We are currently looking to recruit a part time house keeper to join our established team. - General housekeeping duties for the ward and other areas as designated by the Ward Manager, Midwife in charge or Modern Matron. - The main elements of the role are ensuring the...
-
Ed Receptionist
1 week ago
Cramlington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeWe are looking to recruit experienced, full or part-time receptionists |(max 30 hours) for The Emergency Department at The Northumbria Hospital in Cramlington covering a 24 hr service, 365 days of the year. The job involves working a variety of shifts to cover the 24 hour period including 0800-2130 days and night-shifts 2000-0800 The role involves a wide...
-
Receptionist | Northumbria Healthcare
2 weeks ago
Cramlington, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeRésumé of Position We are looking to recruit experienced, full or part-time receptionists (max 30 hours) for The Emergency Department at The Northumbria Hospital in Cramlington covering a 24‑hour service, 365 days a year. Schedule Shifts include 08:00‑21:30 on days and night shifts 20:00‑08:00. We may close the vacancy before the closing date once...
-
Receptionist
2 weeks ago
Cramlington, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeReceptionist The closing date is 10 December 2025 We are looking to recruit experienced, full or part-time receptionists (max 30 hours) for The Emergency Department at The Northumbria Hospital in Cramlington covering a 24 hr service, 365 days of the year. The job involves working a variety of shifts to cover the 24 hour period including 0800-2130 days and...
