Sales Coordinator

**Sales Support Executive**
**Metrorod/Metroplumb Franchise Network**
**Full time permanent**
**37.5 hours per week**
**Up to 25K DOE + benefits**

We are recruiting for our Sales team here at Metrorod (part of Franchise Brands PLC) Support Centre.

This is the perfect opportunity for someone with experience using lots of CRM’s and client portals, who is looking to get more involved in sales and having an impact on driving our Franchise Network forward.

Metro Rod work with the likes of Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.

**What does it entail?**

The main focus to the role is to provide an integral support function for the National Sales Team.

Working predominantly within various CRM’s and client portals, you will provide an administration and client focused service to our Franchise network. This role demands someone who is a strong relationship builder who is used to managing multiple Stakeholder relationships ensuring that data, quotes and tenders are managed with the upmost attention to detail and service driven focus.

You will have responsibility for providing information to both internal and external Stakeholders, writing a variety of important information such as bids and tenders activity, customer & client updates, and onboarding processes for example.

**What do we look for?**
- Excellent written and verbal communications skills with the ability to write clear, concise copy and reports
- Stakeholder management experience
- Comprehensive levels of numeracy, literacy and accuracy
- High all round MS Office Skills with Intermediate / Advanced Excel
- Personable, approachable with the ability and interpersonal skills to work with staff at levels within a range of external organisations
- Ability to assimilate quickly and easily to new technology and internal administrative processes
- Excellent organisation, administration and planning skills with the ability to manage multiple and changing priorities at short notice
- Ability to understand or learn the broad and technical aspects of drainage, plumbing, tankering and pump services
- Ability to generate own work and operate without supervision, to tight deadlines
- Good team player with the ability to manage upwards, follow up on outstanding work and set mutually agreed deadlines for the team
- Focused on outcomes, commercial objectives, and delivery

**What do you get?**
- 25 days annual leave - plus bank holidays
- Royal London, Company Pension
- Group Life Assurance
- Additional Paid Leave / Special Leave
- Cycle to Work Scheme
- Company Events
- Laptop / Company Mobile
- Hybrid Working / occasional homeworking
- Travel subsidy / mileage
- Free Eye Tests / Subsidy for Glasses
- Electric Car Charging Points
- Free Standard Parking
- Employee Assistance Programme
- Occupational Health Support
- Employee Discounts Platform - Sodexo

**Job Types**: Full-time, Permanent

**Benefits**:

- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- CRM/Client Portal: 3 years (required)
- Administrative: 3 years (required)
- Stakeholder Management: 3 years (required)

Work Location: In person

Reference ID: GE1204