Part Time Receptionist and Administrator

**Are you a friendly, organised, and professional individual who thrives in a fast-paced front-desk environment?**

**We’re looking for a Part time Receptionist and Administrator who’s ready to manage our busy front desk and be the heart of our team.**

Location **:Grimsby**

Salary**:£14,285.70**

Contract **:12 Month Fixed Term Contract**

Hours **:Monday
- Friday, 13.00- 17.30- 22.5 hours per week**

**What will I be doing as a Receptionist and Administrator?**

Working at LHP offers variety, challenge and the chance to make a real difference - but it’s not always easy, you’ll have a fantastic team around you as support and to celebrate your team success.

**A typical week could look like**:

- Delivering LHP’s print and post function, by scanning all inbound mail to the relevant team or individual, and printing and franking all outgoing mail.
- Processing and administering all incoming deliveries for the building.
- Welcoming and signing in visitors to Lincolnshire Housing Partnership offices in Grimsby, advising the person the visitor is seeing of their arrival and directing as appropriate to meeting rooms. Maintain statistics on number of customer visits and producing basic report outlining numbers and type of enquiry.
- Distributing information to customers, monitoring stock levels and re-ordering when stocks get low. Managing stocks of corporate stationary items and updating content of notice boards and displays.
- Providing general administrative and clerical support to the Customer Contact Centre.
- Learning to work effectively as part of a team as well as on own initiative, with excellent communication skills.
- Ensuring that your knowledge of the functions of LHP are regularly updated and comprehensive.Undertaking any other relevant duties required from time to time, as reasonably correspond to the general character of the post and is commensurate with the level of responsibility.

**What Skills, Abilities, Knowledge and Experience will I need as a Receptionist and Administrator**
- Experience in an administrator or receptionist role
- Great office 365 skills (Outlook, Word, Excel)
- Experience in meeting tight deadlines
- Experience working in a team
- Excellent customer care skills
- Excellent communication, literacy and numeracy skills
- Using IT systems to record and retrieve information
- Prioritisation and organisational skills and ability to work on own initiativeExperience managing varied and possibly challenging situations, in a customer service environment

**For a full list of responsibilities please download the job description**

**What opportunities will I have for permanent employment?**

At LHP we are committed to investing in the development of our employees to enable them to realise their potential. There are many opportunities that LHP will provide you with to enhance your skills and assist in your career progression.

We measure our success within this area by the number of internal promotions that we can achieve and that we are able to retain our best talent.

If you are successfully in this role, we would develop you and we’d hope you’d progress to a permanent position or move to a Customer Services Advisor or Customer Services Centre Planner

**What is Lincolnshire Housing partnership like to work for?**

We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.

It’s an exciting time to join LHP With the recent approval of our ambitious ‘Everyday Better’ transformation programme by our Board and Executive Team, we’re expanding our team.

Check out our **Youtube**channel to hear some stories of what it's like to work here

You'll also receive some great benefits at LHP, these are:

- An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health
- Discounted Shopping Vouchers through Westfield Health
- Opportunities to learn new skills and knowledge through our fantastic corporate training programme
- A superb employer salary sacrifice pension scheme with up to 12% paid by LHP
- 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service
- The ability to earn additional holiday days through full attendance
- Mental Health First Aiders across the business, let’s be there for each otherCareer Development & Encouragement

**How to Apply**

**Finally some key Information**

To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process