Registry Administrator

**Location**

High Wycombe

**Contract Type**

Fixed Term Contract

**Salary Range**

£25,433 - £28,081

**Hours per week**

37

**Closing Date**

23/02/2025

**Ref No**

1714

**Full Time - Fixed Term Contract (2 years) - High Wycombe**

**Salary - £25,733 - £28,281**

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.

BNU continues to experience rapid growth in student numbers, making us one of the fastest-growing higher education providers. This is an exciting time to join the University as we invest significantly in estate developments.

It's an exciting time to be joining the Student Records, Data & Fees/Funding Team in this fast-growing area. An opportunity has now arisen for a skilled, experienced and motivated individual to join Buckinghamshire New University as a Registry Administrator to work as part of the Fees and Funding Team.

The postholder will work as part of the Student Fees & Funding team in the administration of student fees and funding activity for the University.

This will include carrying out administrative tasks for the team, including in the areas of (not exclusively) invoicing students, undertaking notifications to Student Loans Company, contributing to the university’s Fee Setting process, processing sponsor management, processing NHS funding contracts, responding to and dealing with finance queries from students, etc.

You must be organised, have a good eye for detail, be able to prioritise workloads as appropriate and be able to operate under pressure in a fast-moving and changing environment.

**What we offer**:

- a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
- training & development support opportunities
- contributory pension scheme
- discounted gym membership for our on-site gym
- a range of staff discounts with major retailers.

Please click here to see our wide range of benefits available for employees.
Please click here for our behavioural based interview question bank.
Please click here to view our employee handbook.

If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.

BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. Our aim is to continue to build an environment where everyone thrives and can be themselves. We therefore ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.

**Closing Date: 23 February 2025**

**Interview Date: W/C 3 March 2025**

If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.

**JOB DESCRIPTION**

**Job Title**: Registry Administrator (Student Fees & Funding)

**Faculty/Directorate**: Academic Registry

**Grade**: D

**Location**: High Wycombe

**Hours: 37**

**Responsible to**: Senior Registry Officer (Student Fees & Funding)

**Responsible for**: None

**Job Purpose**:

- The postholder will work as part of the Student Fees & Funding team in the administration of student fees and funding activity for the University. This will include carrying out administrative tasks for the team, including in the areas of (not exclusively) invoicing students, undertaking notifications to Student Loans Company, contributing to the university’s Fee Setting process, processing sponsor management, processing NHS funding contracts, responding to and dealing with finance queries from students, etc.
- The post holder will also have the opportunity to have input into improvements and enhancements to student fees and funding processes and procedures, under the guidance of their Line Manager and Supervisor. They will also follow best practice customer service in order to provide an optimal student experience.
- The postholder will practice an inclusive approach and support building an inclusive university community where people can be themselves

**Main Duties & Responsibilities of the role**:
1. To be the initial point of contact for day-to-day student and staff queries relating to student fees and funding, responding to routine and non-routine requests for information using various data sources, demonstrating a high standard of customer service.

2. Provide guidance and training on processes and procedures relating to the Student Fees & Funding remit.

3. Plan and organise tasks and meetings arrangements in relation to:

- the day to day operations relating to student fees and funding activity for the University;
- the ongoing invoicing of student fees;
- the ongoing confirmation of student registration and attendance da